To Apply for this Job Click Here
We’re looking for a dynamic, experienced Senior Account Manager to join our growing technology team. This role blends partnership management, customer success, and team leadership—ideal for a strategic “player-coach” who thrives in a fast-paced, B2B environment. The role will focus heavily on supply-side partnerships and managing a portfolio of high-impact enterprise accounts across the travel sector.
Key Responsibilities:
- Account Management & Growth:
- Manage and grow a portfolio of 75–100 B2B accounts, including key enterprise partners in the travel industry (e.g., hotel groups, airlines, OTAs, and platforms like TripAdvisor).
- Client Onboarding & Lifecycle Management:
- Oversee the onboarding and post-launch success of new clients. Ensure a smooth handoff from the business development team and drive ongoing value through strategic account oversight.
- Team Leadership:
- Operate as a player-coach—manage your own top accounts while helping to build and mentor a growing account management team.
- Partnerships & Strategic Relationships:
- Build and maintain high-impact partnerships. Deep relationships and existing connections in the travel and hospitality space are a major asset.
- Technical & Product Collaboration:
- Serve as a bridge between clients and internal technical teams. Understand connectivity and distribution systems and help translate client needs into actionable product feedback.
- Cross-Functional Execution:
- Work closely with business development, product, and technical teams to ensure seamless service delivery and long-term account success.
Ideal Candidate Will Have:
- 5–10+ years of B2B account management experience, ideally in travel tech, SaaS, or marketplaces
- Proven ability to manage 75–100 accounts, with a focus on enterprise clients
- Experience building or leading teams in a fast-paced, high-growth environment
- Strong understanding of travel supply, connectivity, and distribution systems
- Technical acumen with a comfort level working across product and engineering functions
- A background in customer success, partnerships, or strategic account management
- Existing industry relationships across travel and hospitality sectors
- Open and available to work in office, this is not a remote role
Salary/Benefits:
- Salary 125-150k, DOE
- Full health benefits package
- Bonus Potential
- 401k
- PTO
At Goodwin Recruiting, we are committed to our core values and providing world class customer service. We are committed to helping our clients navigate and comply with the complex and ever-changing labor laws as well as help ensure that in every hiring decision, internally and with our client partners, that all viable candidates are considered, and the most qualified candidate is offered the role. We evaluate the knowledge, skills, and abilities that meet the requirements of the position and aim to open doors and change lives. We value all people, understanding that uniqueness and diversity foster a stronger team that is innovative and brings varying perspectives to the table. We put our money where our mouth is and are proud of our efforts to identify a broad slate of candidates, with many hiring success stories to share.
JOB ID: 162041
#post
Ryan Skinner