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We are seeking a Director of Guest Experience to join our team in the Lake Oconee area. If you are passionate about providing amazing and top-quality experience, meeting new and interesting people, we invite you to join our team.
Director of Guest Experience Benefits:
- Medical, Dental, Vision
- 401K w/match
- Bonus opportunity
- Relocation assistance
- Short-and-Long Term Disability
- Career growth opportunities
Director of Guest Experience Requirements:
- Associates' or Bachelor’s degree in Hospitality Management, or equivalent work experience.
- 5+ years of recent experience in a private club or luxury concierge position.
- Able to train, lead and supervise the concierge team and provide consistent exemplary service
- Skilled in developing and managing budgets and tracking expenditures.
- Prior experience of planning and coordinating events, including catering and logistics is preferred.
- Discretion and respect when handling confidential information.
- Valid driver’s license with good driving record
Director of Guest Experience Responsibilities
- Provide excellent customer service and attention to detail
- Maintain positive ongoing relationships
- Maintain high ethical standards and professionalism
- Multitask and prioritize as necessary to meet customer needs
- Represent the company with integrity and dedication
At Goodwin Recruiting, we are committed to our core values and providing world class customer service. We are committed to helping our clients navigate and comply with the complex and ever-changing labor laws as well as help ensure that in every hiring decision, internally and with our client partners, that all viable candidates are considered, and the most qualified candidate is offered the role. We evaluate the knowledge, skills, and abilities that meet the requirements of the position and aim to open doors and change lives. We value all people, understanding that uniqueness and diversity foster a stronger team that is innovative and brings varying perspectives to the table. We put our money where our mouth is and are proud of our efforts to identify a broad slate of candidates, with many hiring success stories to share.
JOB ID: 159283
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Matthew Forgione