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Company with incredible tenure and established history, is looking for a new General Manager for their retail and bakery cafe location.
Integrity, genuine hospitality and passion for caring about the team are essential in this role!
General Manager Benefits
- Health, dental and vision
- Life and disability
- 401K and other retirement plan options
- Generous bonus
- Ample vacation / PTO
- Technology package
- Relocation assistance
General Manager Requirements
- 8 years of progressive leadership in complex, high volume bakery, café, restaurant, or multi-department retail environments
- Significant experience leading food service and bakery operations, including responsibility for labor, margin, food safety, quality, service standards, inventory, and operational performance
- Proven success leading leaders and large, diverse teams, with a strong record of building trust, developing talent, improving engagement, and delivering results through others
- Experience building a strong leadership bench and creating opportunities for growth, mobility, and succession
- Demonstrated P&L ownership and financial acumen, including budgeting, forecasting, labor planning, margin management, and performance analysis
- Ability to handle, stock, and organize packaged dry food products, including lifting and carrying items of varying weights (typically up to 40 pounds), with or without assistance or adaptive equipment
- Ability to regularly work, touch and taste food products in an environment where food allergens may be present
General Manager Soft Skills Requirements
- Integrity and moral compass
- Genuine hospitality demeanor and evident joyful mindset
- Excellent communication, collaboration, judgment, and problem-solving skills
- Excellent interpersonal and relationship-building skills
- Strives to continually improve and implement new processes to reduce environmental impact
- Creates the clarity, support, coaching, and accountability people need to grow, perform at their best, and deliver results
- Balances genuine care for people with high expectations for business performance
- Highly visible, hands-on leader who spends time on the floor and will jump in when needed
- Builds trust through active listening, curiosity, humility, and follow-through
- Makes employees feel valued, heard, and connected to the business
- Naturally thinks about hospitality and creating memorable experiences
- Can articulate a compelling vision that motivates teams
- Sets clear priorities when there are competing demands
- Converts vision into operating expectations and measurable outcomes
- Drives continuous improvement rather than simply maintaining the operation
- Influences effectively without relying solely on authority
- Knows when to ask for help and brings others into problem-solving
General Manager Preferences:
- Bachelors degree in business, hospitality, foodservice management, or related field
- Deep respect for the craft of baking, and champions exceptional product quality, fostering curiosity and appreciation for the ingredients, techniques, standards, and expertise behind our products and baking experiences
- Cares about company-wide green norms, and looks for ways to reduce, reuse, recycle
- Understands and embraces an employee-ownership / ESOP culture
JOB ID: 182865
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Miko Lukas