To Apply for this Job Click Here
This is an exciting opportunity to oversee a portfolio of over 100 vacation rentals, build trusted relationships with owners, and make a meaningful impact on their property investments. You’ll collaborate with experienced teams across revenue, guest services, and operations—and enjoy a supportive company culture.
Owner Relations Manager Benefits & Compensation
- Competitive base salary, commensurate with experience
- Mon – Fri schedule
- Office location: Myrtle Beach
- No after-hours or on-call phone coverage required
- Supportive, team-oriented environment with cross-departmental collaboration
Owner Relations Manager Requirements & Qualifications
- Minimum 2 years in a sales, account management, or related management role
- Must have Short-Term Rental Management industry experience
- Strong financial acumen and ability to review revenue/expense statements
- Previous experience managing client relationships, portfolios, or accounts
- CRM proficiency (Salesforce or similar required)
- Ability to pass background and driving record checks
- Confident and personable with outstanding communication skills
Owner Relations Manager Preferred Background & Skills
- Experience in short-term rental management is required
- Familiarity with multi-property/account oversight
Owner Relations Manager Day-to-Day Responsibilities
- Serve as the primary point of contact for property owners, overseeing a portfolio of 100–120 properties
- Build and maintain strong owner relationships with exceptional communication, personal touches, and proactive support
- Manage onboarding and offboarding of properties, including walkthroughs and documentation
- Gather owner preferences and details to personalize their experience
- Conduct monthly outreach to owners, address concerns, and ensure satisfaction
- Collaborate across internal departments to resolve issues and optimize owner experience
- Review and assist with monthly financial statements for property owners, ensuring accuracy
- Maintain organized records, tracking owner communications and property information
This owner relations manager role is ideal for relationship-focused professionals who thrive on accountability, organization, and partnership.
JOB ID: 181879
#post
Melissa Montero