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Join a respected hospitality and retail organization as an ER Specialist supporting restaurant, retail, and distribution center teams. Work alongside a collaborative HR team focused on creating a positive employee experience in a role with tangible impact and variety.
ER Specialist Benefits & Compensation
- Competitive base salary
- Annual bonus up to 3%
- 19 days PTO upfront plus 8 paid holidays
- Comprehensive medical, dental, vision, and life insurance (eligible after 60 days)
- 401(k) with 5% company match
- 15% employee and stock discount
- Commuter options: paid Orca card for all public transit or $150/month discounted garage parking
- Monday–Friday, fully in-person schedule (no weekends, nights, or on-call)
ER Specialist Requirements & Qualifications
- Multi-state employee relations experience strongly preferred; expertise with California and West Coast regions is a plus
- Ability to manage a high volume of cases (approx. 100 investigations/cases per year)
- Stable employment history (ideally 2–3 jobs in the past 5 years)
- Comfortable with a daily commute to Seattle office (30 minutes or less)
- Strong documentation, interviewing, and advisory skills
- Collaborative and high-touch working style
ER Specialist Preferred Background & Skills
- Bilingual ability is a bonus
- Experience advising managers in hospitality, retail, healthcare, insurance, or tech environments
- Familiarity with multi-site operations or large, distributed teams
ER Specialist Day-to-Day Responsibilities
- Conduct comprehensive workplace investigations from intake through resolution for field teams (retail, restaurant, distribution)
- Interview employees, document findings, and recommend next steps in ER cases
- Guide and advise managers regarding disciplinary actions, policy interpretation, and performance management
- Collaborate with HR and leadership to ensure fair outcomes and adherence to best practices
- Serve as a trusted resource for employee and manager concerns within assigned geographies
If you are looking for a visible, impactful ER role with supportive leadership and clear work/life balance, this opportunity is for you.
JOB ID: 181015
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Tim Elkins