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Restaurant Manager / General Manager
An established international restaurant company is opening its first U.S. location in the heart of Times Square. This exciting Hong Kong-style quick-service concept is seeking a hands-on Restaurant Manager/General Manager to build the opening team, establish the restaurant’s culture and operating standards, and play an important role in the company’s future U.S. expansion.
Responsibilities
- Lead pre-opening preparation, team building, training and opening-readiness activities.
- Recruit, onboard, schedule, train and develop approximately 15 full-time and part-time employees.
- Oversee daily restaurant operations during operating hours of 11:00 a.m. to midnight.
- Maintain high standards for guest service, speed, food quality, cleanliness and product consistency.
- Manage sales, labor costs, controllable expenses and overall restaurant profitability.
- Build effective schedules based on projected sales, delivery demand and peak Times Square traffic.
- Oversee online ordering and third-party delivery platforms, including Uber Eats, DoorDash and Grubhub.
- Develop catering, group-order and local-store sales opportunities.
- Partner with the Kitchen Manager to maintain food quality, ticket times, inventory accuracy and food-safety standards.
- Manage POS operations, cash controls, daily reporting and restaurant performance data.
- Ensure compliance with NYC employment, food-service, sanitation and workplace-safety requirements.
Qualifications
- At least five years of progressive restaurant-management experience.
- Current or recent experience as a General Manager, Restaurant Manager or strong Assistant General Manager.
- Experience leading a complete restaurant operation in QSR, fast casual or high-volume casual dining.
- Proven success recruiting, scheduling, training and developing restaurant employees.
- Working knowledge of restaurant sales, labor management, inventory, operating costs and profitability.
- Experience managing online ordering and third-party delivery platforms.
- Strong guest-service, food-safety, sanitation and operational standards.
- Comfortable using POS systems, restaurant reporting tools and basic business software.
- Ability to work a flexible schedule, including nights, weekends and holidays.
- Authorization to work in the United States.
Preferred Qualifications
- New restaurant opening or pre-opening experience.
- Times Square, Midtown Manhattan or high-traffic urban restaurant experience.
- Chinese, Hong Kong-style or broader Asian restaurant experience.
- Toast POS experience.
- Catering or local-store sales experience.
- Cantonese or Mandarin language skills.
Compensation and Benefits
- Base salary of $90,000–$100,000, depending on experience.
- Performance bonus
- Health benedit contribution
- Paid time off and paid sick leave
- Employee meals.
- Pre-tax commuter benefit
- Pre-opening training and ongoing professional development.
- Performance review after the introductory period and annually thereafter.
- Opportunity for advancement as the company expands throughout the United States.
JOB ID: 179164
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Michael Percaccio