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An innovative hospitality company with a growing collection of restaurant and entertainment concepts is seeking a Creative Director to lead its in-house creative function. This individual will shape the visual direction of multiple brands while building compelling marketing campaigns, supporting new concept launches, and ensuring every customer-facing touchpoint reflects a cohesive brand experience.
This is a highly visible leadership position that combines creative vision with operational execution. You'll partner with executive leadership and cross-functional teams to bring ideas to life while mentoring a talented creative team and managing outside creative partners.
Benefits
- Performance bonus opportunity
- Immediate Paid Time Off
- Medical, Dental, and Vision insurance
- Dining privileges across the company's restaurant portfolio
Primary Responsibilities
- Guide the visual identity and creative direction for a portfolio of hospitality brands.
- Ensure consistency across print, digital, environmental, promotional, and in-store marketing materials.
- Help evolve existing brands while supporting the launch of new concepts and initiatives.
- Develop creative strategies that strengthen brand awareness, increase guest engagement, and support revenue growth.
Marketing & Design
- Oversee the development of advertising campaigns, menus, collateral, packaging, presentations, social assets, event materials, and other marketing projects.
- Review creative work throughout the design process to ensure quality, consistency, and alignment with business objectives.
- Present creative concepts and recommendations to senior leadership.
- Balance multiple priorities while maintaining exceptional creative standards across numerous brands.
Vendor & Project Management
- Direct all aspects of print production, from planning and vendor selection through proofing and final delivery.
- Partner with printers, fabricators, photographers, freelancers, and outside agencies to produce high-quality materials.
- Establish production standards that improve efficiency, reduce costs, and maintain brand consistency.
- Ensure projects remain on schedule while meeting quality and budget expectations.
Leadership
- Lead, mentor, and support a multidisciplinary creative team, including graphic designers and web development resources.
- Coordinate outside creative partners as project needs require.
- Establish priorities, allocate resources, and create an environment that encourages collaboration, accountability, and professional growth.
Technology & Innovation
- Collaborate on website strategy, user experience, digital marketing initiatives, and online brand presentation.
- Help identify new technologies and AI-driven tools that improve creative workflows and increase team productivity.
- Support the ongoing evolution of digital platforms while maintaining a consistent brand experience.
Collaboration & Process Improvement
- Develop processes that streamline project intake, production schedules, approvals, and resource management.
- Balance strategic brand initiatives with the day-to-day needs of multiple operating concepts.
- Work closely with leaders across marketing, operations, culinary, beverage, events, human resources, and executive leadership to deliver creative solutions that support business goals.
Qualifications
- 5+ years of progressive creative experience in an agency or in-house creative environment, including leadership responsibilities, with significant experience supporting multi-unit restaurant brands.
- Experience managing creative professionals and outside creative partners.
- A portfolio demonstrating strong branding, marketing, digital, and print design across multiple channels.
- Advanced proficiency with Adobe Creative Cloud, Figma, and current creative technologies.
- Strong understanding of print production, digital marketing, website design, and visual storytelling.
- Outstanding communication skills with the ability to present ideas and influence stakeholders at all levels.
- Experience supporting multiple brands or business units simultaneously.
- Hospitality, restaurant, retail, consumer, lifestyle, or entertainment brand experience.
- Experience within multi-unit or multi-brand organizations.
- Familiarity with website management, SEO, UX/UI, accessibility standards, and digital analytics.
- Experience leveraging AI tools to improve creative workflows.
- Success managing agencies, freelancers, photographers, and production vendors.
The Opportunity
This position offers the opportunity to shape the creative direction of a growing, multi-brand hospitality organization. You'll partner with an experienced leadership team, collaborate across multiple departments, and play a key role in developing memorable guest experiences while helping support the company's continued growth.
JOB ID: 178224
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Nichelle Ritter