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General Manager – Eatertainment Venue
A leading hospitality group is seeking an experienced General Manager to lead operations at a high-volume, guest-focused social entertainment venue.
This role requires a dynamic leader who thrives in energetic environments where hospitality, entertainment, and events intersect. The General Manager will oversee daily operations, lead a large team, and drive revenue performance while ensuring an exceptional guest experience.
Key Responsibilities
Operational Leadership
- Oversee all daily operations of a high-volume hospitality and entertainment venue
- Lead and manage front-of-house teams and management staff
- Maintain strong operational standards and service excellence
Financial Performance
- Manage full P&L responsibilities including labor, cost control, and profitability
- Monitor key operational metrics and drive revenue performance
- Identify opportunities to improve operational efficiency and margins
Team Development
- Recruit, train, and develop management and hourly team members
- Build a strong hospitality culture focused on accountability and guest service
- Coach and mentor leaders to support long-term team development
Sales & Events
- Oversee the successful execution of corporate events, group bookings, and private functions
- Partner with sales teams to maximize revenue opportunities
- Ensure seamless event execution and guest satisfaction
Guest Experience
- Deliver exceptional hospitality standards
- Actively engage with guests and resolve service issues when necessary
- Create a vibrant and welcoming environment for all guests
Qualifications
- 5+ years of experience as a General Manager or senior hospitality leader
- Experience managing high-volume restaurant, nightlife, or entertainment venues
- Proven ability to lead large teams and complex operations
- Strong financial acumen and P&L management experience
- Experience executing large events or group bookings preferred
- Excellent leadership, communication, and problem-solving skills
JOB ID: 172625
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Dustin Durrenberger