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Are you a high-volume catering operations leader who thrives on systems, speed, accountability, and growth? Our innovative and rapidly expanding food QSR group is seeking a Regional Director of Catering Operations to lead and scale a multimillion-dollar catering business from within our flagship restaurant location and expanding to support multiple NYC locations opening this year, with the opportunity to help build the operational blueprint for national expansion. This is a unique opportunity for a hands-on operator who loves process-driven environments, develops high-performing teams, and is energized by building something exceptional at scale.
Regional Director of Catering Operations Benefits
- Competitive compensation package up to $120K base with performance-based incentives
- Direct impact on building scalable systems and operational infrastructure for future nationwide growth
- Partner closely with executive leadership on strategy, growth initiatives, and operational excellence
- Substantial career advancement potential
- Join an organization focused on innovation, technology, and operational efficiency
- Collaborative, fast-paced culture that rewards ownership, accountability, and results
Regional Director of Catering Operations Responsibilities
- Lead and oversee catering and large group-order operations across multiple locations
- Develop scalable systems, SOPs, and operational standards that can be replicated as new locations open
- Drive execution of high-volume catering programs, including recurring corporate and office accounts
- Build, coach, and hold accountable catering leadership teams while developing future leaders
- Monitor key performance metrics, labor efficiency, food quality, accuracy, and profitability
- Ensure exceptional execution of food preparation, packaging, delivery coordination, and customer experience
- Partner with executive leadership to support growth strategy, location openings, and operational planning
- Evaluate and continuously improve workflows, staffing models, production processes, and resource allocation
- Support business development efforts and maintain strong relationships with key clients and partners
Regional Director of Catering Operations Requirements
- 5+ years of multi-unit catering within restaurant, food service, ghost kitchen, QSR, or fast-casual environments
- Proven success managing high-volume catering programs generating $1M+ annually in recurring catering and group-order sales
- Experience leading operations across multiple locations with strong results in execution and team performance
- Demonstrated ability to create and implement scalable systems, processes, and accountability structures
- Strong understanding of food quality standards, food safety regulations, operational compliance, and production management
- Highly organized with exceptional communication, prioritization, and problem-solving skills
- Comfortable operating in a fast-paced, rapidly evolving environment with frequent changes and aggressive growth goals
- Experience managing large catering order volumes, tight production timelines, and last-minute customer requests
- Strong leadership presence with a passion for developing teams, driving consistency, and achieving operational excellence
JOB ID: 177854
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