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We are looking for a hard-working and charismatic Front Office Manager to join our boutique property featuring a fine dining restaurant and guest suites. This is a unique position, a hybrid of hotel front desk supervisor and a restaurant host. The ideal candidate will lead all daily Front Office operations and deliver a Five-star, Five-diamond experience to all guests.
Front Office Manager Qualifications:
- 2 to 3 years of high-end luxury restaurant management experience.
- Must be able to work weekends and have a flexible work schedule.
- Certification in alcohol awareness and/or CPR is a plus!
- Knowledge of impeccable standards, including familiarity with Forbes and Michelin Red Guides.
- Working knowledge of Microsoft Office suite, Resortsuite, and Tock software.
Front Office Manager Standards:
- Strong multi-tasking of front office duties, which include, but are not limited to, checking guests in/out, and seating guests in the dining room.
- Assist the Director of Hotel Operations in overseeing all front office operations.
- Must be financially responsible, staying within the monthly budget, and consistently tracking front office labor to meet the labor budget.
- Coordinate with Front Office and Facilities team to ensure alignment.
- Assign dining room seating strategically to maximize nightly covers and efficient flow of guests.
Front Office Manager Benefits:
- Competitive salary.
- Medical, dental, and vision coverage.
- PTO and 401k with a company match.
- Plenty of employee appreciation events, including daily family meals for the team.
JOB ID: 172450
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Sean Spalding