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Operations Manager – Kissimmee, FL
A Central Florida property management company specializing in high-quality, large vacation rentals is seeking an organized and driven operations manager. This pivotal role offers the chance to elevate every aspect of the guest and owner experience, directly impact business growth, and lead a close-knit, passionate team serving a unique portfolio of themed properties.
Operations Manager Benefits & Compensation
- Competitive base salary ($65-75k)
- Generous paid time off policy
- Paid day off on your birthday
- Health, dental, vision and disability insurance package
- 401k with company match
- Company vehicle provided
- Universal Studios annual pass
- Casual dress code and fun, supportive environment
- Mac workstation provided
- Regular team happy hours
Operations Manager Requirements & Qualifications
- Progressive experience in vacation rental or hotel operations management
- Proven leadership skills with hands-on team supervision
- Flexible schedule, including weekends and holidays as needed
- Ability to manage high standards and handle a portfolio of 40+ properties
- Strong communication, organizational, and time-management skills
- Reliable transportation
- Ability to lift up to 50 lbs
- Basic maintenance abilities
- Cool under pressure and able to manage challenging situations directly
Operations Manager Preferred Background & Skills
- Experience overseeing both housekeeping and maintenance teams in hospitality
- Comfort, supporting, and interacting with VIP guests and owners
- Experience writing schedules and leading diverse teams
- Firm communication style with the ability to enforce policies
Operations Manager Day-to-Day Responsibilities
- Direct end-to-end operations ensuring impeccable property readiness and guest satisfaction across all departments
- Lead, train, and support a cross-functional operations team and manage third-party vendors
- Maintain showcase-ready standards through meticulous inspections and proactive maintenance
- Coordinate onboarding for new properties, including logistics, punch lists, and scheduling
- Deliver exceptional experiences through concierge services and prompt issue resolution
- Forecast and manage scheduling, oversee seasonal maintenance, and respond efficiently to guest needs and on-call emergencies
- Foster owner and guest relationships, collect feedback, and continuously improve operations
If you’re ready to shape the future of a respected hospitality group and bring memorable vacations to life, apply now.
JOB ID: 177497
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Melissa Montero