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Hotel General Manager
Lead With Purpose. Operate With Pride. Deliver Exceptional Hospitality.
We’re seeking a dynamic, experienced FULL SERVICE Hotel General Manager to lead operations, inspire a high-performing team, and drive guest satisfaction at one of our premier properties in Royal Oak, MI area. If you're passionate about hospitality, relentless in achieving results, and ready to take full ownership of a hotel’s performance—this is your moment.
We believe great leadership drives great guest experiences. If you're ready to roll up your sleeves and run your property like you own it, let's talk.
💡 What You’ll Do:
- Own the financial performance of the property—including revenue management, forecasting, payroll, purchasing, and profit goals
- Lead, coach, and support a team across all departments (Front Desk, Housekeeping, Maintenance, F&B, Sales)
- Oversee recruitment, training, and development of all staff—building a culture rooted in service and accountability
- Ensure operational excellence in all areas: guest satisfaction, cleanliness, safety, brand compliance, and team performance
- Hold regular department meetings and champion open communication across all teams
- Proactively monitor local market trends and competitor strategies to stay ahead
- Address guest feedback swiftly, always turning challenges into five-star experiences
- Partner with corporate and franchise teams to ensure all standards, reporting, and compliance requirements are met
🏆 What You Bring:
- Proven experience in Full Service Hotel leadership (minimum 3–5 years in a GM or senior operations role)
- Strong financial acumen with a track record of meeting or exceeding revenue and profit targets
- Experience managing large teams (10–250 employees) across multiple departments
- Deep understanding of hospitality brand standards, customer service excellence, and safety protocols
- A people-first leadership style that empowers others and builds a lasting team culture
- Hands-on, solutions-oriented approach with a passion for guest satisfaction
🎁 Perks & Benefits:
- Competitive Salary: $120-130K
- Health, Dental, and Vision Insurance
- 401(k) with company support
- Paid Time Off
- Employee Discounts
Ready to elevate your career and lead a standout hotel? Apply today!
JOB ID: 172292
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Michael Steffke