To Apply for this Job Click Here
Chief Operating Officer – Fort Worth
Join an innovative hospitality and retail organization at a pivotal time of growth and transformation. As the operational leader, you will partner closely with the Founder & CEO to drive sustainable expansion, cultivate a people-first culture, and ensure every team member and customer experience reflects the company’s mission and values. This is an outstanding opportunity to make an immediate, organization-wide impact while building high-performing teams and scalable operations.
Chief Operating Officer Benefits & Compensation
- Competitive base salary up to $120K
- Opportunities for long-term career advancement in a values-driven, growth-focused company
- Collaborative, supportive culture with a focus on people development
- Exposure to multi-channel hospitality, retail, and production operations
Chief Operating Officer Requirements & Qualifications
- 10+ years of progressive leadership in operations, hospitality, retail, food manufacturing, distribution, or related industries
- 5+ years managing leaders and developing high-performing management teams
- Proven experience recruiting, hiring, onboarding, and developing teams across multiple departments
- Strong track record managing budgets, financial performance, labor planning, and operational scorecards
- Demonstrated ability to scale systems, processes, and teams during growth periods
- Business acumen with experience analyzing financial statements, operational reports, and key metrics
- Experience leading strategic initiatives from planning through execution
- Ability to travel regularly between company locations
- Bachelor’s degree in Business, Operations Management, Hospitality Management, or related field preferred but not required
Chief Operating Officer Preferred Background & Skills
- Experience in multi-unit or multi-department retail, restaurant, hospitality, food manufacturing, or franchise operations
- Familiarity with systems such as Zenput, Trainual, Homebase, Slack, Square POS, Notion, and MarketMan
- Operates with a coaching mindset and commitment to culture and people-first leadership
- Background in organizations operating on EOS or similar business frameworks
Chief Operating Officer Day-to-Day Responsibilities
- Provide operational leadership across all business areas, including retail shops, production, catering, events, wholesale, and logistics
- Establish and monitor company metrics, budgets, and processes to drive sales growth and profitability
- Analyze operational, sales, and financial data to identify opportunities for optimization and improvement
- Coach and develop Leadership Team members, fostering accountability and professional growth
- Create and improve systems and standard operating procedures to increase efficiency and scalability
- Ensure strong alignment, communication, and shared priorities across all departments
- Oversee organizational structure, talent planning, and workforce strategy to support sustainable growth
- Foster a values-driven culture rooted in joy, quality, and connection, ensuring exceptional customer and team experiences
Candidates who are people-focused, strategic, and passionate about continuous improvement will thrive in this leadership role.
JOB ID: 177457
#post
Ben Irwin