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We are looking for a dynamic, experienced General Manager to lead day-to-day operations of a busy, modern food & beverage operation. The ideal candidate thrives in a fast-paced environment, leads with confidence, and is passionate about delivering an exceptional guest experience while driving financial performance.
General Manager Benefits
- Competitive compensation package – base salary and performance bonus
- Health, dental, and vision insurance
- Paid time off
- Paid training
General Manager Requirements & Responsibilities
- Build and develop high-performing teams that reflect our culture and values through effective hiring, training, scheduling, and coaching
- Set clear performance expectations, hold leaders accountable to KPIs, and administer progressive discipline fairly and consistently
- Own service standards from the first impression to the last touch, maintaining an active floor presence and resolving guest issues swiftly
- Coach teams to convert first-time visitors into loyal regulars
- Oversee smooth daily openings and closings, ensuring food and beverage quality, cleanliness, and full service readiness across the entire operation
- Forecast demand, adjust schedules proactively, and control COGS through effective purchasing and inventory management to meet budget goals and drive top-line sales
- Support and execute end-to-end planning of on-site and off-site events, including menu coordination, staffing, pricing, and logistics
- Ensure Health Department compliance, audit-ready standards, responsible alcohol service, and oversee all administrative reporting, cash handling, and POS management
General Manager Qualifications
- A minimum of 3 years leading a high-volume restaurant, hotel F&B, or catering operation (5+ years of hospitality management experience strongly preferred)
- Proven leadership skills with a track record of developing and holding teams accountable
- Solid financial acumen, including experience with labor management, COGS, forecasting, and P&L
- Deep operational knowledge across kitchen, floor, and bar service
- Strong guest recovery and conflict resolution abilities
- POS system proficiency (Toast preferred; GoTab experience a plus)
- Experience with payroll entry and scheduling
- Strong organizational skills with the ability to prioritize, delegate, and follow through
This is a full-time, on-site position. Availability during evenings, weekends, and holidays is required based on business needs.
JOB ID: 171777
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Karin Ballard