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Area MedSpa Manager – Multi-Location Aesthetics Operations
An opportunity to lead multiple high-performing medspa locations while driving exceptional patient experiences, operational excellence, and sustainable business growth. This role is ideal for a hands-on, metrics-driven leader who thrives in fast-paced aesthetic, hospitality, or luxury service environments and enjoys developing strong teams and scalable operations.
Benefits and Compensation:
- Competitive base salary plus performance-based bonus structure
- Comprehensive medical, dental, and vision insurance
- 401(k) with company match
- Paid time off and paid holidays
- Employee discounts on aesthetic treatments and services
- Leadership development and career growth opportunities
- Mileage reimbursement and travel support between locations
- Opportunity to work with an established and rapidly growing aesthetics organization
- Collaborative, high-energy leadership culture
- Ongoing training and professional development
- Exposure to advanced aesthetic technologies and patient experience initiatives
Requirements & Qualifications:
- Bachelor’s degree preferred; Business, Sales, or Healthcare focus strongly preferred
- 5+ years of leadership experience in multi-unit operations, retail, hospitality, aesthetics, wellness, or related service industries
- 2+ years of dermatology, medspa, or aesthetics industry experience required
- Proven success managing KPIs, sales performance, profitability, and operational execution
- Strong leadership, coaching, and team development experience
- Ability to travel regularly between assigned locations
- Comfortable working Saturdays as business needs require
- Strong proficiency with CRM systems, reporting tools, EMR/POS platforms, and Microsoft Office
- Exceptional communication, problem-solving, and organizational skills
Must Haves
- Experience leading multiple locations or high-volume service-based operations
- Ability to drive revenue growth while maintaining exceptional patient satisfaction
- Strong accountability mindset with experience coaching underperforming teams and developing leaders
- Hands-on leadership style with the ability to actively support consultations, sales behaviors, and patient interactions
- Experience analyzing dashboards, scorecards, and operational reports to improve performance
- Ability to build strong regional cultures focused on professionalism, hospitality, and execution
- Experience implementing operational standards, onboarding programs, and process improvements across multiple teams
- Strong emotional intelligence and ability to navigate patient escalations and employee performance concerns
- Ability to lead through organizational growth, operational changes, and evolving business initiatives
- Passion for aesthetics, luxury service environments, and delivering elevated patient experiences
Preferred Background & Skills
- Multi-unit leadership experience within medspa, dermatology, cosmetic surgery, wellness, hospitality, or luxury retail environments
- Experience managing memberships, retention programs, and recurring revenue models
- Familiarity with high-touch concierge-style service environments
- Experience with staffing strategy, succession planning, and leadership bench development
- Background overseeing operational audits, compliance standards, and process accountability
- Experience collaborating cross-functionally with marketing, clinical, HR, and operations teams
- Strong understanding of patient acquisition, local business development, and referral growth strategies
- Ability to identify market trends and implement region-wide growth initiatives
JOB ID: 176174
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Samantha McDermott