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Director of Operations – New York, NY
An acclaimed, chef-driven restaurant group is launching an ambitious flagship hospitality destination in a historic Manhattan location. This is an opportunity to lead the launch and ongoing success of a luxury restaurant, bar, and private event space, backed by a creative and respected culinary team. You'll play a pivotal role in shaping guest experiences, building dynamic teams, and making a lasting impact at a cornerstone property.
Director of Operations, Benefits & Compensation
- Base salary up to $200,000
- Performance-based bonus potential
- Comprehensive medical, dental, and vision insurance
- Paid time off
- Exclusive dining and hospitality perks
- Long-term growth opportunities within an expanding restaurant group
Director of Operations Requirements & Qualifications
- Minimum 7–10 years of progressive leadership experience in upscale or fine dining hospitality
- Proven background in overseeing multi-unit, multi-concept, or large-format luxury operations
- Expertise in high-end restaurant, bar, and private event management
- Demonstrated experience building and leading high-performing management teams
- Strong financial acumen with a deep understanding of P&L, labor, and cost controls
- Experience opening new concepts or managing large-scale openings strongly preferred
- Exceptional communication, organizational, and leadership skills
Director of Operations Day-to-Day Responsibilities
- Lead all daily operations across the restaurant, bar, and private event spaces
- Oversee opening strategy, hiring, and implementation of service and operational systems
- Collaborate closely with ownership, culinary leadership, and executive teams to maintain brand standards
- Build, mentor, and manage senior leadership across front of house, back of house, beverage, and events
- Set and enforce exceptional service standards to ensure a memorable guest experience
- Own financial performance, including P&L oversight, labor management, cost controls, and forecasting
- Develop SOPs, training programs, and enforce service protocols
- Ensure compliance with health, safety, and regulatory requirements
- Partner with events teams to drive private event strategy and execution
- Champion a culture of accountability, professionalism, and excellence
This is a rare, senior-level opportunity to shape the vision and operations of a high-profile hospitality venue in one of New York’s most storied neighborhoods.
JOB ID: 170917
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Emily Lauro