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Client Relations & Business Development Representative – Private Pay Home Care
Established non-medical home care agency seeking a highly connected and growth-oriented Client Relations & Business Development Representative to expand our private-pay client base throughout Shoreline Connecticut and Cheshire. This role is ideal for a relationship-driven professional with deep connections in local healthcare and senior services who thrives in a flexible, high-autonomy environment.
This position will begin at a minimum of 30 hours per week with strong opportunity for long-term growth and expanded territory responsibility.
Benefits and Compensation:
- Base salary: $40,000–$50,000 annually (starting at 30 hours/week) (OTE $75,000+)
- Commission structure: 3–5% of collected revenue from new private-pay clients
- Monthly and quarterly performance bonuses tied to growth goals
- Mileage reimbursement
- Flexible schedule with significant autonomy
- High income potential tied directly to business growth
- Opportunity to expand into additional territories and responsibilities
- Established operational and care support team
- Ability to make a meaningful impact on seniors and families in the community
Requirements & Qualifications:
- Minimum 3 years of experience in one or more of the following:
- Home care or hospice liaison/marketing
- Assisted living sales or admissions
- Healthcare business development
- Proven success generating referrals and converting private-pay clients
- Strong existing relationships within the Shoreline CT and/or Cheshire healthcare and senior care markets
- Excellent networking, communication, and presentation skills
- Valid driver’s license and reliable transportation
- Ability to work independently while managing multiple referral relationships and client opportunities
- Comfortable tracking sales pipeline activity, referral development, and revenue outcomes
Must Haves:
- Build and maintain referral partnerships with hospitals, discharge planners, social workers, physicians, elder law attorneys, fiduciaries, financial planners, wealth advisors, assisted living communities, skilled nursing facilities, and disease-specific associations
- Represent the agency at networking events, community presentations, healthcare meetings, and local senior-focused organizations
- Develop territory-specific growth strategies for Branford, Guilford, Madison, Old Saybrook, and Cheshire markets
- Create and execute follow-up plans for referral sources to increase conversion rates and repeat referrals
- Collaborate closely with internal care coordination teams to ensure seamless onboarding and client satisfaction
- Monitor competitor activity and identify opportunities to strengthen market presence
- Maintain detailed pipeline reporting and revenue forecasting
Preferred Background & Skills:
- Existing referral relationships within Connecticut senior care and healthcare communities
- Experience working specifically with private-pay home care services
- Knowledge of senior care transitions and discharge planning processes
- Background working with affluent client populations and professional referral sources
- Strong public speaking and relationship-building abilities
- Experience using CRM or referral tracking systems
- Entrepreneurial mindset with the ability to grow a territory independently
JOB ID: 175648
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Samantha McDermott