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Customer Service Representative (Manufacturing)
A growing manufacturing is seeking a Customer Service Representative who will serve as the key liaison between customers and internal operations. This is a fast-paced, detail-oriented role ideal for someone who thrives on communication, organization, and problem-solving.
Compensation & Benefits
- Competitive hourly pay (based on experience)
- Health, dental, and vision insurance
- Paid time off and holidays
- Retirement plan options
- Opportunity for growth within a stable manufacturing organization
Key Responsibilities
- Serve as the primary point of contact for assigned customer accounts
- Manage orders, quotes, and customer requests from start to finish
- Coordinate with internal teams to ensure timely production and delivery
- Maintain accurate records, reporting, and customer data
- Proactively communicate updates and resolve customer issues
Qualifications
- 2+ years of customer service experience (manufacturing environment preferred)
- Strong skills in Microsoft Excel and Microsoft 365
- Experience with ERP systems is a plus
- Excellent communication, organization, and multitasking abilities
- Ability to work in a fast-paced, deadline-driven environment
Additional Details
- Full-time, non-exempt position
- Office environment with exposure to manufacturing operations
- Occasional extended hours may be required
If you're a proactive, customer-focused professional looking to grow within a manufacturing environment, we’d like to connect with you.
JOB ID: 175138
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Andrew Busby