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Position Overview
We are seeking an accomplished and hospitality-driven General Manager to oversee all aspects of operations for a premier fine dining restaurant. This leader will be responsible for creating exceptional guest experiences, upholding the highest service standards, and driving strong financial and operational performance. The ideal candidate is a dynamic, hands-on operator with a passion for excellence, a sharp business mindset, and a demonstrated history of success within upscale or luxury dining environments.
Key Responsibilities
Guest Experience & Service Excellence
- Set and uphold the highest standards of service, hospitality, and presentation
- Ensure a consistently exceptional guest experience and handle VIP clientele with professionalism
- Actively engage on the floor during service, leading by example
Leadership & Team Development
- Recruit, train, and develop a high-performing front-of-house team
- Foster a culture of accountability, professionalism, and hospitality
- Provide ongoing coaching, performance management, and succession planning
Operations Management
- Oversee all daily restaurant operations including dining room, bar, and private events
- Partner with the Executive Chef to ensure seamless FOH/BOH collaboration
- Maintain compliance with health, safety, and sanitation standards
Financial Performance
- Manage P&L, including labor, food cost, and operating expenses
- Drive revenue through strategic planning, upselling, and guest retention
- Analyze financial reports and implement strategies to improve profitability
Brand & Standards
- Ensure adherence to brand standards, ambiance, and overall guest touchpoints
- Maintain the integrity of the restaurant’s concept and reputation
- Oversee reservations, table management, and service flow to maximize efficiency
Qualifications
- 3+ years of General Manager experience in fine dining or upscale hospitality
- Proven success managing high-volume, high-end restaurants
- Strong knowledge of wine, spirits, and elevated service standards
- Demonstrated financial acumen with P&L management experience
- Exceptional leadership, communication, and interpersonal skills
- Ability to thrive in a fast-paced, high-expectation environment
Preferred Qualifications
- Experience with Michelin-starred or Forbes-rated establishments
- Sommelier certification or advanced wine knowledge
- Background in luxury hospitality or boutique hotel dining
Compensation & Benefits
- Competitive base salary + performance bonus
- Health, dental, and vision benefits
- Paid time off
JOB ID: 175057
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Kelly Buck