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An established cafe/fast casual restaurant group is seeking a Multi-Unit Operations Manager to lead a portfolio of high-volume locations and drive operational excellence across the business. This is an opportunity to join a team that values strong leadership, consistency, and delivering an exceptional guest experience at every touchpoint.
The ideal candidate is a hands-on leader who thrives on building high-performing teams, improving systems, and creating a culture where teams can grow, perform, and enjoy the work along the way. If you’re a results-driven operator who leads from the front and takes pride in developing people and processes, we’d love to connect.
Compensation and Benefits
- Base salary: $105,000 – $115,000
- KPI-based bonus: up to 30%
- Paid Time Off (PTO)
- Medical, dental, and vision benefits
Requirements and Qualifications
- 3–5+ years of multi-unit leadership experience in hospitality
- Experience overseeing 5+ high-volume fast casual restaurants
- Strong financial acumen, including P&L ownership and cost control
- Proven success in team development, hiring, and performance management
Preferred Background and Skills
- Track record of building strong bench strength and succession planning
- Ability to drive operational consistency and efficiency across multiple locations
- Passion for delivering a high-quality guest experience
- Hands-on leadership style with strong coaching and training capabilities
Day-to-Day Responsibilities
- Oversee operations across multiple locations, ensuring consistency, quality, and performance
- Drive financial performance, including labor, food cost, and overall profitability
- Lead, coach, and develop teams to build a high-performing, service-driven culture
- Implement and uphold operational standards, systems, and best practices
JOB ID: 174264
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Erica Gillespie