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A fast-growing NYC law firm is seeking an accomplished operations leader to architect and drive the next phase of organizational growth. This in-office leadership role is a rare opportunity to work directly with firm leadership, build scalable systems, and meaningfully shape the firm's future. If you thrive on creating structure, leading teams, and having a transformative impact, this is your seat at the table.
Chief Operating Officer / Head of Operations Benefits & Compensation
- Competitive Base salary
- Performance-based bonus potential tied to firm results
- Long-term upside, including profit participation or phantom equity
- Significant influence and growth opportunity within a high-performing organization
Chief Operating Officer / Head of Operations Requirements & Qualifications
- 10+ years of operations experience in a law firm environment
- Demonstrated success building, optimizing, or scaling firm-wide systems and processes
- Strong understanding of law firm economics, billing, collections, and case management workflows
- Proven track record managing attorneys, staff, and cross-functional teams
Chief Operating Officer / Head of Operations Preferred Background & Skills
- Attorney who transitioned into operational leadership roles (COO, Chief of Staff, Director of Operations)
- Experience directly scaling a law firm from $5M to $15M+ in revenue
- Expertise with legal tech platforms (e.g., Clio, MyCase) and KPI/dashboard creation
- Ability to command respect, set expectations, and foster accountability
Chief Operating Officer / Head of Operations Day-to-Day Responsibilities
- Design, implement, and standardize core operational processes spanning intake, case management, billing, and collections
- Oversee HR, recruiting, finance coordination, and administrative functions to ensure firm-wide efficiency
- Build and lead the hiring, onboarding, and performance management systems for attorneys and staff
- Drive internal communication, execution, and accountability across all practice areas
- Develop robust KPIs, reporting cadences, and operational dashboards for real-time visibility and decision-making
- Prepare the firm for growth initiatives, including lateral partner integration, new practice groups, and multi-office expansion
This is not a classic “keep the trains running” COO position. You’ll partner with the founder to shape a modern, system-driven law firm, freeing up leadership to scale, innovate, and serve clients at the highest level. If you’re ready to make your mark building the operational backbone of a top NYC firm, we want to connect with you.
JOB ID: 174202
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Ghali Asad