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Director of Rooms
Our luxury resort is seeking an experienced Director of Rooms to join our senior leadership team. We foster a collaborative and supportive culture and are looking for a creative, forward-thinking leader to help shape and elevate our operations in a post-COVID hospitality landscape.
Qualifications
- Minimum of 5+ years of experience in a similar role within a luxury hotel or resort
- Demonstrated loyalty, strong team mindset, and a servant-leadership approach
- Passion for delivering exceptional guest experiences
- Creative, solutions-oriented problem-solving skills
- Proficiency in Microsoft Office and SMS Host (or similar property management systems)
Key Responsibilities
- Oversee all Rooms Division departments, ensuring seamless daily operations
- Lead and mentor department heads through regular check-ins, coaching, and development
- Evaluate, refine, and implement policies and standard operating procedures
- Serve as a key liaison between guests (including VIPs) and hotel staff to ensure exceptional service delivery
- Support budgeting, forecasting, and financial performance initiatives
Benefits
- Employer-sponsored health insurance
- Two weeks of paid time off
- 401(k) with company match
- On-site, subsidized housing options
- Relocation assistance available
- Opportunities for professional growth and advancement
- 20% bonus based on metrics
JOB ID: 173176
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Greg Dickinson