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General Manager – South Shore, MA
Join a respected, independently owned upscale casual restaurant known for creating memorable experiences and deep-rooted community connections. This is a unique opportunity for a passionate hospitality leader to have genuine impact as the visible face of a high-volume operation and key ambassador to the South Shore dining scene.
General Manager Benefits & Compensation
- Competitive base salary
- Performance-based bonus structure
- Benefits package (details provided during interview process)
- Opportunity for long-term growth with a respected independent concept
General Manager Requirements & Qualifications
- 5+ years of progressive restaurant leadership, including experience as General Manager in upscale casual or fine dining
- Strong expertise in cost control, budgeting, and P&L management
- Proven ability to build guest loyalty through active floor presence and table touches
- Demonstrated success leading, mentoring, and retaining high-performing teams
- In-depth understanding of hospitality, service standards, and smooth dining room flow
- Hands-on, floor-driven leadership style
- Excellent communication and problem-solving skills
General Manager Preferred Background & Skills
- Naturally guest-focused and relationship-driven
- Financially disciplined and detail-oriented
- Confident, visible, and professional decision-maker
- Strong commitment to independent restaurant culture and long-term growth
General Manager Day-to-Day Responsibilities
- Be the welcoming, highly visible presence in the dining room during service
- Conduct regular table visits to build guest relationships and ensure satisfaction
- Oversee daily front-of-house and back-of-house operations for a $14 million location
- Lead, train, and develop a team with high standards of hospitality and accountability
- Manage P&L performance, including food, beverage, and labor cost control
- Maintain excellence in food quality, presentation, cleanliness, and guest ambiance
- Ensure compliance with health, safety, and licensing regulations
- Foster a positive, solutions-oriented environment for staff and guests
If you are a hands-on leader seeking to make a lasting impact in an independent, high-volume setting, this role offers the chance to shape guest experiences and inspire a dedicated team.
JOB ID: 173011
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Phil Arena