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Hotel General Manager –Norwalk CT
A respected hospitality organization is seeking a motivated and hands-on hotel general manager to lead a Hilton-branded property in Norwalk. This is a rare opportunity to impact profitability, culture, and guest experience while working closely with ownership. You'll have autonomy, visibility, and a key role in shaping the hotel's ongoing success.
Hotel General Manager Benefits & Compensation
- Base salary of $100,000–$115,000 (slight flexibility for exceptional candidates)
- Annual bonus potential up to 25% based on profitability, top-line results, and successful QA/GSS outcomes
- Regional relocation assistance considered on a case-by-case basis
- Supportive leadership, open communication with ownership, and a dedicated on-property team
Hotel General Manager Requirements & Qualifications
- 5–10 years of general manager experience in hotel operations
- Demonstrated experience with owner-operated or privately held hotel groups
- Solid understanding of hotel financials, disciplined cost controls, and business planning
- Background supporting or overseeing food & beverage operations (direct or third-party)
- Comfortable working independently and being fully accountable for property performance
- Energetic, hands-on leadership style with a strong on-property presence
Hotel General Manager Preferred Background & Skills
- Hilton brand experience is highly valued but not required
- Experience managing hotels with food & beverage
Hotel General Manager Day-to-Day Responsibilities
- Lead all hotel operations with full P&L responsibility and a focus on profitability, guest satisfaction, and brand compliance
- Build and mentor a motivated, service-oriented team while managing all HR activities, including hiring, training, and performance management
- Analyze financial statements, budgets, and KPIs; implement corrective actions as needed to drive top-line and bottom-line results
- Monitor guest feedback, maintain strong QA and GSS scores, and uphold all brand standards
- Maintain open, transparent communication with ownership and the VP/Area Manager through timely reporting and operational updates
If you are an adaptable hospitality leader who thrives on accountability and visibility, and you are eager to make an impact in a high-potential hotel setting, you are encouraged to apply.
JOB ID: 172853
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Justin Petrovic