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Conference Services Manager
Join a renowned hospitality organization recognized for delivering exceptional conference and event experiences at a full-service resort. This pivotal role offers the chance to lead a high-impact team, shape memorable events, and collaborate with leaders across multiple departments.
Conference Services Manager Benefits & Compensation
- Generous base salary and bonus
- Comprehensive health insurance
- 401(k) with company match
- Paid time off (PTO)
- Year-round, full-time position
- Relocation assistance, plus free housing and meals
- Supportive, professional culture with opportunities for leadership growth
Conference Services Manager Requirements & Qualifications
- Associate’s or Bachelor’s degree in Hospitality Management, Business, or related field preferred
- Minimum 5 years of progressive experience in conference services, catering, or event management within a full-service, upscale, high-volume resort or hotel environment
- Strong leadership, organizational, and time management skills
- Exceptional verbal and written communication abilities
- Demonstrated problem-solving skills and ability to manage multiple events simultaneously
- Financial acumen with experience analyzing event revenue and controlling costs
- Proficient in hospitality CRM systems and Microsoft Office applications
Conference Services Manager Day-to-Day Responsibilities
- Oversee the seamless transition from Sales to Operations through detailed planning and communication
- Serve as the primary liaison among Sales, Operations, Food & Beverage teams, and clients to ensure flawless event execution
- Maximize group revenue, upselling food & beverage and ancillary services
- Monitor group room block pickup, cut-off dates, billing, and financial outcomes
- Lead, train, and mentor Conference Services Managers, Coordinators, and Interns
- Ensure the accuracy of Banquet Event Orders (BEOs), group resumes, event documentation, and reporting
- Attend and lead key meetings (pre-convention, BEO, post-event) to deliver successful events
- Track budgets, deposits, billing, and final payments for all group events
This is an excellent opportunity to elevate your event management career with a respected organization offering strong compensation, great benefits, and a chance to make an impact.
JOB ID: 170117
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Eric Esterline
