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This position requires at least 5 years in a front-of-the-house management role with experience in notable fine dining establishments. The candidate must be a hands-on leader and developer of teams. Experience in Michelin-starred dining rooms and event management is a plus. Relocation assistance provided
Dining Room Manager Qualifications:
- 5+ years in Forbes 5-star property or equivalent in the luxury dining segment of the industry
- Proven leadership skills and commitment to excellence
- Track record of guest complaint resolution
- Level 1 certification through the Court of Master Sommeliers
- Proven financial and business acumen; analytical skills, and ability to meet and exceed set budgets
- Unparalleled passion for hospitality, food, and wine
- Ability to respectfully mentor, train, develop, and hold teams accountable to expectations
- Ability to exemplify choreographed dining service with finesse
- Experience with Resort Suite and Tock operating systems
Dining Room Manager Responsibilities
- Oversight and management of all aspects of the main dining room
- Create and review weekly FOH team schedules
- Oversee the management of reservation confirmations
- Collaborate with leadership to address social media comments related to service issues
- Manage pre-shift messaging and oversee EOD notes as related to daily operations
- Practice a consistent survey of the facility to ensure the staff and guests have everything they need to have a positive experience
Dining Room Manager Benefits:
- Competitive Salary
- The employer heavily subsidizes healthcare, Dental, and Vision coverage
- Vacation
- Education allowance
- Annual Team Appreciation Events
- 401K with a substantial company match
- 2 weeks of PTO (after 90 days)
JOB ID: 170038
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Sean Spalding