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Join our downtown hotel team as an Evening Manager, overseeing hotel operations to ensure exceptional guest experiences. This role requires strong communication, leadership, and customer service skills in a dynamic hospitality environment.
Manager Key Responsibilities:
- Supervise Front Desk for efficient check-ins and check-outs
- Support team members in handling guest requests and inquiries
- Maintain high standards of customer service and adhere to hotel policies
- Train and monitor Front Office, Rooms, and Dining teams for consistent performance
- Conduct shift briefings, audits, and ensure lobby and cafe areas are well-maintained
- Assist other departments and maintain positive team relationships
Manager Requirements:
- Previous customer service experience preferred
- Basic supervisory or team management skills
- Positive attitude with excellent communication skills
- Flexible, organized, and able to work independently or as part of a team
- Proficient in IT applications
- Shift hours: 2-10pm. Weekend availability is required
If you're enthusiastic about hospitality and ready to contribute to our team, apply now for this opportunity.
JOB ID: 169456
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David Kim