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Senior Commercial Auto Claims Adjuster
Location: Los Angeles, CA (Onsite)
Compensation: $90,000 – $110,000 annually (commensurate with experience)
Position Overview
We are seeking an experienced Senior Commercial Auto Claims Adjuster to handle moderate to complex commercial auto claims, including liability, bodily injury, and property damage exposures. This role plays a key part in ensuring high-quality claims outcomes through thoughtful analysis, sound judgment, and proactive communication.
The ideal candidate brings a strong technical claims background, confidence in decision-making, and the ability to manage files efficiently while maintaining compliance with regulatory and internal standards.
Key Responsibilities
- Manage a full caseload of commercial auto claims from assignment through resolution
- Oversee and evaluate commercial auto liability claims administered by third-party administrators (TPAs)
- Conduct comprehensive investigations, including coverage analysis, liability assessment, and damage evaluation
- Set, monitor, and adjust claim reserves accurately and timely
- Communicate effectively with TPAs, insureds, claimants, attorneys, and vendors
- Negotiate settlements within assigned authority levels
- Ensure adherence to internal guidelines, best practices, and applicable regulatory requirements
- Maintain clear, accurate, and well-documented claim files
- Partner with underwriting, legal, and leadership teams as needed to support claim outcomes
Qualifications & Experience
- 5+ years of experience handling commercial auto claims, including bodily injury exposure
- Strong working knowledge of California insurance regulations and claims handling practices
- California Claims Adjuster License preferred
- Excellent communication, negotiation, and organizational skills
- Ability to work independently while effectively managing multiple priorities
- Proficiency with claims management systems and standard office software
- Ability to work onsite in a Los Angeles office environment
Benefits & Perks
- Comprehensive Medical, Dental, and Vision coverage
- Employer-paid life insurance and supplemental life options
- Long-term disability insurance
- Flexible Spending Account (FSA)
- Retirement programs including 401(k) with employer match and Employee Stock Ownership Plan (ESOP)
- Transit reimbursement programs
- Professional development and growth opportunities
- Onsite fitness center with group classes (where applicable)
- Early wage access program
- Employee discount programs across travel, entertainment, wireless services, and technology
Why Join?
This is an excellent opportunity for a seasoned claims professional seeking a senior-level role where expertise, accountability, and integrity are valued. You’ll work in a collaborative environment with meaningful exposure to complex claims and decision-making authority.
JOB ID: 169292
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Jerome Ouvier