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Now Hiring: General Manager (Manager in Training) | Naples, FL
One of our best clients in the luxury goods resale space is seeking a General Manager (Manager in Training) to step into an emerging leadership role that will grow into full operational oversight. This position is perfect for someone who thrives in a fast-paced retail environment, enjoys working with people, and leads with positivity, organization, and accountability. You’ll work alongside a seasoned ownership team, learn the full store operation, and gradually take charge of scheduling, workflow, team leadership, customer service, and store performance.
Key General Manager Responsibilities:
Team Leadership & Floor Management
- Oversee scheduling and ensure all employees arrive on time and follow daily processes.
- Keep team members engaged, productive, and focused throughout the day.
- Lead by example—delivering exceptional customer service and reinforcing a positive, upbeat culture.
- Coach employees, delegate tasks effectively, and manage varying personalities with a steady, professional demeanor.
Store Operations
- Assist with daily register operations, phone handling, and end-of-day batching.
- Learn and manage the Liberty POS system, including inventory management and consignor integration.
- Maintain organization of the sales floor, ensuring proper staging, safeguarding, and presentation of luxury goods.
- Support signing up new consignors and understanding the consignment process.
Customer Experience
- Create an inviting, friendly, and energetic atmosphere for all customers.
- Maintain discretion with consignors and client information.
- Uphold the company's reputation as a trusted destination for luxury resale.
General Manager Position Details:
- Location: Onsite – Naples, FL
- Hours: 9am–5pm / Saturdays Required (Closed Sundays & Mondays)
- Assignment Length: Permanent
- Start Date: ASAP
- Compensation: $75K-85K per year
General Manager Skills & Requirements:
- Trustworthy, reliable, and dependable.
- Highly organized, detail-oriented, and able to bring structure.
- Strong multitasker who thrives in a fast-paced environment.
- Positive, energetic, friendly—a natural culture-builder.
- Handles pressure with grace, focus, and composure.
- Confident in delegation, communication, and giving clear direction.
- Tech-comfortable and able to learn Liberty POS and other inventory systems.
- Team player with emotional intelligence and a problem-solving mindset.
- Always maintains discretion with consignors and customers.
- Strong natural leader with a people-first management style.
- Able to prioritize, stay calm, and “put out fires” while continuing to smile.
- Retail or management experience preferred (but not required).
- Must be comfortable with occasional overtime and Saturdays.
Why Join The Team:
- Join a well-established, family-run luxury retail business with over 20 years of trust, reputation, and community presence.
- Step into a rare growth opportunity with a clear path from Manager in Training to full General Manager.
- Work in a lively, fast-paced environment where no two days are the same—and your positive energy truly makes an impact.
- Lead and collaborate with a loyal, close-knit team that values teamwork, communication, and authenticity.
- Enjoy a role where your personality, leadership style, and organizational strengths matter more than formal education.
- Wonderful potential for upward mobility and growth opportunities.
- Be part of a respected, high-volume luxury resale operation with strong customer loyalty and a standout reputation in the market.
- Make meaningful contributions to daily operations, culture, and long-term success of a growing retail brand.
- Work in a supportive environment where ownership is hands-on, experienced, and invested in your professional development.
At Goodwin Recruiting, we are committed to our core values and providing world class customer service. We are committed to helping our clients navigate and comply with the complex and ever-changing labor laws as well as help ensure that in every hiring decision, internally and with our client partners, that all viable candidates are considered, and the most qualified candidate is offered the role. We evaluate the knowledge, skills, and abilities that meet the requirements of the position and aim to open doors and change lives. We value all people, understanding that uniqueness and diversity foster a stronger team that is innovative and brings varying perspectives to the table. We put our money where our mouth is and are proud of our efforts to identify a broad slate of candidates, with many hiring success stories to share.
JOB ID: 168279
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Ginny Pappaianou