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A growing, on-trend fast-casual brand known for its healthy, fresh, scratch-kitchen ingredients is seeking a hands-on, people-focused General Manager to lead daily operations and uphold high standards in service, quality, and culture. This role is the driving force of the restaurant, responsible for team performance, guest satisfaction, and operational excellence.
General Manager Key Responsibilities
- Brand & Service Leadership: Ensure the restaurant reflects company standards and delivers an exceptional guest experience.
- Operations Management: Oversee daily operations including financial oversight, cost control, logistics, and compliance.
- Team Hiring & Development: Recruit, train, coach, and motivate team members; foster a culture of growth, communication, and accountability.
- Culture Building: Promote a values-driven, positive, and empowering work environment through feedback, recognition, and collaborative problem-solving.
- Performance Metrics: Manage key KPIs including customer experience scores, sales, team engagement, audits, and profitability.
- Professional Standards: Maintain a clean, polished appearance and ensure the team meets brand presentation expectations.
General Manager Requirements
- 3+ years of management experience in food service.
- Strong communication and interpersonal skills.
- Proficiency with basic computer systems.
- Active ServSafe certification.
- Ability to work 45+ hours weekly, including nights, weekends, and holidays.
- Capable of lifting up to 50 lbs.
- Must meet company driving requirements if operating a vehicle for business use.
General Manager Compensation & Benefits
- Competitive salary with performance bonuses.
- Health insurance with employer contribution.
- PTO, flexible scheduling, and professional development support.
- Employee discounts, tech allowance, referral bonuses, and access to immediate pay.
- Supportive, values-driven culture emphasizing professionalism, kindness, and growth.
Apply Today!
- If you're an energetic, people-driven leader who’s passionate about fresh, healthy scratch-kitchen food and eager to make an impact within a modern, on-trend restaurant brand, apply today for this exciting opportunity and take the next step in your leadership journey!
At Goodwin Recruiting, we are committed to our core values and providing world class customer service. We are committed to helping our clients navigate and comply with the complex and ever-changing labor laws as well as help ensure that in every hiring decision, internally and with our client partners, that all viable candidates are considered, and the most qualified candidate is offered the role. We evaluate the knowledge, skills, and abilities that meet the requirements of the position and aim to open doors and change lives. We value all people, understanding that uniqueness and diversity foster a stronger team that is innovative and brings varying perspectives to the table. We put our money where our mouth is and are proud of our efforts to identify a broad slate of candidates, with many hiring success stories to share.
JOB ID: 167889
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Rebecca Steeves