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Join a dynamic organization as an IT Manager, where you will play a pivotal role in overseeing, supporting and advancing information technology operations. This is a remarkable opportunity to partner with senior leadership and grow with the company. The ideal candidate is an experienced IT professional and proactive leader with a strong background in multi-site technology management, within the hospitality industry.
IT Manager Benefits & Compensation
- Competitive base salary commensurate with experience.
- Comprehensive health, dental, and vision coverage.
- Generous paid time off (PTO) and holiday schedule.
- Inclusive and supportive culture with opportunities for career growth.
IT Manager Requirements & Qualifications
- Bachelor’s degree in information technology, Computer Science, or related field (or equivalent professional experience).
- 5+ years of progressive IT experience, with at least 2 years in a leadership or multi-site management role, in hospitality.
- Strong technical knowledge of networking, servers, databases, and cloud-based systems (Microsoft 365, Azure, AWS, etc.).
- Proven experience managing hospitality or enterprise systems (PMS, POS, CRS, ERP, CRM, accounting software).
- Demonstrated expertise in cybersecurity best practices and compliance standards (PCI DSS, GDPR, HIPAA).
- Exceptional organizational, communication, and problem-solving skills.
- Ability to manage multiple projects across diverse teams and locations in a fast-paced, guest-focused environment
- Candidates must be open to training at another location prior to starting.
IT Manager Preferred Background & Skills
- Familiarity with major hospitality platforms such as Opera, Micros, Infor, Agilysys, or Oracle Hospitality.
- Professional certifications (e.g., CompTIA Network+/Security+, Cisco CCNA, Microsoft Certified Systems Engineer).
IT Manager Day-to-Day Responsibilities
- Lead and oversee all IT operations across multiple properties, ensuring consistency, reliability, and scalability of systems and infrastructure.
- Manage day-to-day IT functions including servers, networking, workstations, and property management systems (PMS), providing hands-on support for connectivity and user needs.
- Ensure security protocols, compliance, and policies are followed, with backups in place (PCI DSS, GDPR, and other relevant frameworks).
- Maintain and enhance data security protocols, firewalls, backups, and disaster recovery strategies across all properties.
- Evaluate and recommend new technologies, overseeing IT budgets, asset management, and procurement across all locations.
- Lead and mentor IT team members, collaborating with department leaders and training staff on standard operating procedures (SOPs).
This role is not currently open to relocation. If you are ready to take on this exciting challenge, we encourage you to apply!
At Goodwin Recruiting, we are committed to our core values and providing world class customer service. We are committed to helping our clients navigate and comply with the complex and ever-changing labor laws as well as help ensure that in every hiring decision, internally and with our client partners, that all viable candidates are considered, and the most qualified candidate is offered the role. We evaluate the knowledge, skills, and abilities that meet the requirements of the position and aim to open doors and change lives. We value all people, understanding that uniqueness and diversity foster a stronger team that is innovative and brings varying perspectives to the table. We put our money where our mouth is and are proud of our efforts to identify a broad slate of candidates, with many hiring success stories to share.
JOB ID: 166989
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Jason Weaver