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About the Role
We’re looking for an organized, friendly, and tech-savvy Front Desk / Office Manager to be the first point of contact for our clients and visitors. This role ensures a smooth flow of office operations—from managing appointments and messages to maintaining a welcoming and professional front-office environment.
Key Responsibilities
- Manage the flow of visitors and ensure an exceptional first impression for all clients.
- Send appointment confirmations and reminders via text.
- Schedule and manage appointments efficiently.
- Listen to and route messages to the appropriate team members.
- Maintain the waiting area and ensure customer amenities are well-stocked and inviting.
- Oversee and coordinate the customer drop-off procedure for documents and materials.
- Serve as an expert user of telephone answering software to handle calls professionally.
- Use Microsoft Teams to communicate, coordinate tasks, and support overall office productivity.
Qualifications
- 2+ years of experience in an administrative, office management, or front desk role.
- Excellent communication and customer service skills.
- Strong organizational abilities with attention to detail.
- Comfortable using Microsoft Teams and other office technology.
- Professional, positive attitude with a focus on teamwork.
- Ability to manage multiple priorities and adapt in a fast-paced environment.
Why Join Us
- Be part of a friendly, professional team that values collaboration and client service.
- Enjoy a steady, structured role with opportunities to grow.
- Competitive compensation and benefits.
- Supportive environment with training and clear processes in place.
At Goodwin Recruiting, we are committed to our core values and providing world class customer service. We are committed to helping our clients navigate and comply with the complex and ever-changing labor laws as well as help ensure that in every hiring decision, internally and with our client partners, that all viable candidates are considered, and the most qualified candidate is offered the role. We evaluate the knowledge, skills, and abilities that meet the requirements of the position and aim to open doors and change lives. We value all people, understanding that uniqueness and diversity foster a stronger team that is innovative and brings varying perspectives to the table. We put our money where our mouth is and are proud of our efforts to identify a broad slate of candidates, with many hiring success stories to share.
JOB ID: 166938
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Alex Savas