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Restaurant Floor Manager – a boutique restaurant group on the East Coast, is built on a culture of honesty, integrity, and fairness. We are dedicated to superb cuisine and seamless service through teamwork and thoughtful execution. We are seeking a Floor Manager to support the General Manager in overseeing front-of-house operations, delivering exceptional guest experiences, and leading the service team on the floor. This is a hands-on leadership role ideal for a strong operator with a passion for hospitality and guest engagement.
Qualifications
- 3+ years of front-of-house restaurant leadership experience (Floor Manager, AGM, or Head Server)
- Strong understanding of service standards in upscale or high-volume environments
- Excellent communication and team leadership skills
- Guest-focused mindset with a calm, solutions-oriented approach
- Reliable, detail-oriented, and highly organized
- Flexible schedule (nights, weekends, holidays required)
Key Responsibilities
- Lead daily floor operations to ensure smooth service and outstanding guest experiences
- Supervise, train, and motivate front-of-house team members during shifts
- Support scheduling, side work, opening/closing procedures, and service standards
- Resolve guest concerns with professionalism and urgency
- Partner with the GM and Chef on service flow, menu updates, and special events
- Maintain a clean, organized, and compliant dining environment (health & safety standards)
- Assist with inventory, ordering, and basic cost control as directed by the GM
Benefits
- Competitive salary based on experience + bonus potential
- Housing provided
- Health, dental, and vision insurance
- Growth opportunities within an expanding restaurant group
- Collaborative, team-centered culture
At Goodwin Recruiting, we are committed to our core values and providing world class customer service. We are committed to helping our clients navigate and comply with the complex and ever-changing labor laws as well as help ensure that in every hiring decision, internally and with our client partners, that all viable candidates are considered, and the most qualified candidate is offered the role. We evaluate the knowledge, skills, and abilities that meet the requirements of the position and aim to open doors and change lives. We value all people, understanding that uniqueness and diversity foster a stronger team that is innovative and brings varying perspectives to the table. We put our money where our mouth is and are proud of our efforts to identify a broad slate of candidates, with many hiring success stories to share.
JOB ID: 166556
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Myra Magaletta