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We are looking for a motivated Inside Sales & Account Manager to drive revenue growth through account management, client relationship development, and product expertise. This individual will play a key role in managing customer accounts, supporting product inquiries, and identifying opportunities for upselling and cross-selling.
Responsibilities
- Act as the main point of contact for assigned customer accounts
- Build and maintain strong relationships with clients to drive retention and growth
- Manage inbound inquiries and provide product knowledge to support customer needs
- Identify upselling and cross-selling opportunities to expand client usage of products
- Collaborate with the sales team to achieve revenue targets and pipeline goals
- Prepare quotes, proposals, and order documentation as required
- Maintain accurate CRM records, tracking interactions, opportunities, and forecasts
- Assist in training clients on product features and best practices
- Provide feedback to leadership on customer trends and product opportunities
Qualifications
- 2+ years of experience in inside sales, account management, or customer success
- Strong product knowledge aptitude and ability to learn technical details quickly
- Excellent relationship-building, presentation, and communication skills
- Experience with CRM systems (Salesforce, HubSpot, or similar)
- Results-driven with proven ability to meet or exceed sales goals
- Highly organized with strong follow-through and attention to detail
At Goodwin Recruiting, we are committed to our core values and providing world class customer service. We are committed to helping our clients navigate and comply with the complex and ever-changing labor laws as well as help ensure that in every hiring decision, internally and with our client partners, that all viable candidates are considered, and the most qualified candidate is offered the role. We evaluate the knowledge, skills, and abilities that meet the requirements of the position and aim to open doors and change lives. We value all people, understanding that uniqueness and diversity foster a stronger team that is innovative and brings varying perspectives to the table. We put our money where our mouth is and are proud of our efforts to identify a broad slate of candidates, with many hiring success stories to share.
JOB ID: 165884
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Michael Lanzetta