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Seeking an IT Support Engineer to oversee our IT infrastructure and operations. You’ll manage hardware, software, and systems across Mac and Windows, including Okta, JumpCloud, Google Workspace, domain management, and network security.
You’ll support both remote and on-site staff, handle office IT setup, and ensure systems are secure and efficient. This role combines technical expertise with leadership, mentoring team members and driving improvements. 100% On-site in Atlanta
IT Support Engineer Key Responsibilities
– Manage Mac and Windows systems, servers, and networks
– Administer Okta for SSO and MFA, manage user access
– Support Google Workspace (Gmail, Drive, Calendar)
– Oversee domain, DNS, SSL, and network configurations
– Maintain office hardware, network, and telecom systems
– Provide user support and resolve IT issues
– Ensure security, data privacy, and compliance standards
– Manage vendor relationships and the IT budget
IT Support Engineer Requirements
– 10+ years in IT support and systems management
– Experience with Mac and Windows deployment, troubleshooting
– Skilled in Okta for identity and access management, SSO, and MFA.
-Experience managing Google Workspace, particularly Gmail, Calendar, and Drive
-Experience with Microsoft 365, particularly Outlook, Teams, OneDrive, and SharePoint.
– Knowledge of DNS, SSL, networking fundamentals
– Office IT setup and maintenance experience
– Leadership skills, able to manage small teams or vendors
– Excellent communication skills
– Bachelor’s degree in IT or related field (preferred)
At Goodwin Recruiting, we are committed to our core values and providing world class customer service. We are committed to helping our clients navigate and comply with the complex and ever-changing labor laws as well as help ensure that in every hiring decision, internally and with our client partners, that all viable candidates are considered, and the most qualified candidate is offered the role. We evaluate the knowledge, skills, and abilities that meet the requirements of the position and aim to open doors and change lives. We value all people, understanding that uniqueness and diversity foster a stronger team that is innovative and brings varying perspectives to the table. We put our money where our mouth is and are proud of our efforts to identify a broad slate of candidates, with many hiring success stories to share.
JOB ID: 166134
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Jennie Tay