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Concessions Manager
Full-Time | Food & Beverage Department | Exempt | Supervisory Role
Bring your leadership, creativity, and operational expertise to a high-volume, fast-paced environment! As Concessions Manager, you’ll oversee daily concession operations, drive sales through innovative concepts, and ensure exceptional service and compliance standards are met.
What You’ll Do
- Lead and develop concession staff, including training, scheduling, and progressive coaching
- Oversee stock team operations: inventory control, replenishment, equipment upkeep, and HAACP compliance
- Research trends and introduce new concession themes to increase revenue
- Manage event budgets, reporting, and financial accuracy in partnership with Finance
- Ensure compliance with cash handling, safety, and sanitation policies
- Maintain concession equipment, POS systems, and vendor/service contracts
- Serve as Manager on Duty for events and oversee off-site concession execution
- Foster a positive culture aligned with company values and customer service excellence
What We’re Looking For
- Associate or bachelor’s degree in hospitality management (or related field preferred)
- 3–5 years of food & beverage experience (high-volume environment preferred)
- 2–4 years of supervisory experience
- Ability to obtain ServSafe Food Safety and Alcohol certifications
- Strong organizational, communication, and leadership skills
- Proficiency with Microsoft Office; POS and inventory systems experience
- Ability to thrive under pressure with attention to detail
- Forklift experience a plus
Role Requirements
- Frequent mobility; ability to lift up to 50 lbs
- Comfort with long shifts (10–14 hours) and consecutive workdays during events
- Availability for days, evenings, weekends, and holidays based on event schedule
Perks & Benefits
- Competitive salary and growth opportunities within the organization
- Exciting, fast-paced event environment with diverse experiences
- Opportunities to shape menus, concepts, and guest experiences
- Team-oriented workplace with supportive leadership
- Employee perks at select events and venues
At Goodwin Recruiting, we are committed to our core values and providing world class customer service. We are committed to helping our clients navigate and comply with the complex and ever-changing labor laws as well as help ensure that in every hiring decision, internally and with our client partners, that all viable candidates are considered, and the most qualified candidate is offered the role. We evaluate the knowledge, skills, and abilities that meet the requirements of the position and aim to open doors and change lives. We value all people, understanding that uniqueness and diversity foster a stronger team that is innovative and brings varying perspectives to the table. We put our money where our mouth is and are proud of our efforts to identify a broad slate of candidates, with many hiring success stories to share.
JOB ID: 165234
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Phil Fox