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Are you looking for a new General Manager role in the hospitality industry? A property in Binghamton, NY, managed by a well-established portfolio, is actively seeking an energetic, service-oriented, and results-driven General Manager. We're on the lookout for a motivated individual who possesses a passion for the hospitality industry and embraces values like integrity, service, grit, respect, empowerment, ambition, and teamwork. The role offers a competitive compensation package and a work environment centered around hospitality. Take the next step in your career and join our team!
The ideal candidate will adopt a hands-on, team-oriented approach to ensure high-quality experiences for guests, associates, and clients. We seek individuals who are high-energy, results-oriented team players, capable of driving performance and maximizing operational profits (GOP). The successful candidate will possess the ability to conceive and execute daily plans while motivating the team to craft memorable experiences for all guests.
Duties & Responsibilities:
- Holding associates accountable
- Writing accurate monthly reports
- Motivating associates to exceed expectations
- Developing direct reports' skills and creativity
- Self-motivated, enthusiastic, and adept at working autonomously
- Demonstrating a professional and motivational image to various stakeholders
- Collaboration with the corporate team
- First point of contact for regional/home office sales support
- Coaching and motivating a sales team for optimum profitability
- Evaluating operational team strengths and challenges
- Monitoring industry trends in the region
- Ensuring Sales Teams utilize key information for strategic decisions
Experience and Skills Required:
- Desired 5+ years’ experience as a General Manager or Assistant General Manager
- Strong knowledge of the selling process, employee relations, and fostering a service culture
- Familiarity with industry market reports like STR, Hotelligence, and P/L statements
- Ability to mentor, multitask, and train effectively
- Prior experience as a GM in a hotel
- Excellent time management, guest service, and communication skills
- Proficiency in Microsoft Excel, Word, and PowerPoint
Qualification Requirements:
- Experience in a GM role in a hotel setting
- Excellent time management skills, planning, and follow-through
- Strong guest service orientation and communication skills
- Proficiency in Microsoft Excel, Word, and PowerPoint
Education and Experience:
- Prior GM or Assistant GM experience is required
- Strong leadership and presentation skills preferred
- Comprehensive understanding of group and business transient sales
- Proficiency in revenue management tools and strategies
Language Skills:
- Excellent written and verbal communication skills
- Ability to handle difficult situations professionally
- Well-organized and detail-oriented
Physical Demands:
- Ability to stand, walk, and communicate effectively
- Travel is required for business-related purposes
Benefits:
- 401(k) with matching
- Dental Insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
At Goodwin Recruiting, we are committed to our core values and providing world class customer service. We are committed to helping our clients navigate and comply with the complex and ever-changing labor laws as well as help ensure that in every hiring decision, internally and with our client partners, that all viable candidates are considered, and the most qualified candidate is offered the role. We evaluate the knowledge, skills, and abilities that meet the requirements of the position and aim to open doors and change lives. We value all people, understanding that uniqueness and diversity foster a stronger team that is innovative and brings varying perspectives to the table. We put our money where our mouth is and are proud of our efforts to identify a broad slate of candidates, with many hiring success stories to share.
JOB ID: 163857
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Simón de Swaan