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We’re hiring an Owner Relations Manager to serve as the main point of contact for our homeowners. You’ll build lasting relationships, provide support, resolve issues, and ensure owners feel informed and valued.
What You’ll Do:
- Manage calls, emails, and portal support for a portfolio of owners
- Conduct weekly check-ins and keep listing info up to date
- Review and explain owner statements
- Coordinate inspections and help resolve guest concerns
What You Bring:
- 1+ year in customer service (vacation rental experience a plus)
- Strong communication and phone skills
- Organized, detail-oriented, and proactive
- Proficient in Microsoft Office
Benefits:
- Health, dental, vision insurance
- 401(k) with match
- PTO, sick days, volunteer day, birthday off
Schedule:
- 8-hour shifts
- Some weekends/on-call evenings
At Goodwin Recruiting, we are committed to our core values and providing world class customer service. We are committed to helping our clients navigate and comply with the complex and ever-changing labor laws as well as help ensure that in every hiring decision, internally and with our client partners, that all viable candidates are considered, and the most qualified candidate is offered the role. We evaluate the knowledge, skills, and abilities that meet the requirements of the position and aim to open doors and change lives. We value all people, understanding that uniqueness and diversity foster a stronger team that is innovative and brings varying perspectives to the table. We put our money where our mouth is and are proud of our efforts to identify a broad slate of candidates, with many hiring success stories to share.
JOB ID: 162359
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Lisa Holy