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IT Helpdesk Specialist – Growing Hotel Brand
We’re seeking a tech-savvy IT Helpdesk Specialist to support a growing hotel brand, providing hands-on technical support to Corporate and Hotel teams.
IT Helpdesk Specialist Responsibilities:
- Troubleshoot hardware, software, and network issues
- Support users on Microsoft Office, PMS, and hotel systems
- Manage account setup, changes, and password resets
- Install and maintain hardware/software
- Document support activities
- Assist guests with tech issues (Wi-Fi, in-room systems)
- Provide basic staff training
- Collaborate with IT teams as needed
IT Helpdesk Specialist Qualifications:
- Strong troubleshooting and technical skills (Windows/macOS)
- Excellent communication and customer service focus
- Organized, adaptable, and team-oriented
- Experience with hotel systems (PMS, POS) a plus
IT Helpdesk Specialist Benefits:
- Salary up to 65k
- Health Benefits
- PTO and Vacation
- 401k plan
Great opportunity with a growing, dynamic hotel brand!
At Goodwin Recruiting, we are committed to our core values and providing world class customer service. We are committed to helping our clients navigate and comply with the complex and ever-changing labor laws as well as help ensure that in every hiring decision, internally and with our client partners, that all viable candidates are considered, and the most qualified candidate is offered the role. We evaluate the knowledge, skills, and abilities that meet the requirements of the position and aim to open doors and change lives. We value all people, understanding that uniqueness and diversity foster a stronger team that is innovative and brings varying perspectives to the table. We put our money where our mouth is and are proud of our efforts to identify a broad slate of candidates, with many hiring success stories to share.
JOB ID: 161854
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Tony Pizzola