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Director of Operations – Fast-Growing Beverage Brand | Minnesota
Ready to lead with heart and hustle? Join one of Minnesota’s fastest-growing bubble tea brands known for handcrafted quality, joyful vibes, and next-level guest experiences. With 12 locations (and counting), we’re looking for a people-first, culture-forward operator to scale with us.
What You’ll Get
- Competitive salary + quarterly bonus
- Full-time benefits
- All the boba you could want (seriously)
- Big growth potential in a brand with momentum
What We’re Looking For
- 5+ years of multi-unit leadership in food, QSR, or retail
- Strong command of store-level KPIs (sales, labor, COGS, P&L, guest experience)
- Hands-on leader who’s not afraid to jump on the line
- Proven ability to lead, train, and inspire hourly teams — especially teens and young adults
- Sharp operator with a passion for consistency and team culture
- Based in (or open to relocating to) Minnesota
- Willingness to travel regularly between stores
What You’ll Do
- Oversee and elevate daily ops across 12+ locations
- Be a visible, trusted presence in stores — coaching, motivating, and mentoring
- Build up strong Store Manager partnerships to drive performance and retention
- Own operational excellence: SOPs, systems, training, compliance, and guest satisfaction
- Lead new store openings and team development
- Collaborate with partner locations in Colorado and Florida to share best practices
Bring the energy. Grow something joyful. Let’s build this together.
At Goodwin Recruiting, we are committed to our core values and providing world class customer service. We are committed to helping our clients navigate and comply with the complex and ever-changing labor laws as well as help ensure that in every hiring decision, internally and with our client partners, that all viable candidates are considered, and the most qualified candidate is offered the role. We evaluate the knowledge, skills, and abilities that meet the requirements of the position and aim to open doors and change lives. We value all people, understanding that uniqueness and diversity foster a stronger team that is innovative and brings varying perspectives to the table. We put our money where our mouth is and are proud of our efforts to identify a broad slate of candidates, with many hiring success stories to share.
JOB ID: 161643
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David Fettes