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A leading bicycle retailer is seeking a Service Manager to lead its Service Department operations. In this role, you will oversee workflow, manage repairs, schedule service, and ensure top-tier customer experiences. You'll integrate sales and service, train staff, and maintain an efficient, high-performing team. If you have strong leadership, technical expertise, and a passion for cycling, we want to hear from you!
Service Manager Benefits
- Salary range of 45-50K with performance-based bonus incentives
- Full Health benefits, Dental and Vision
- 401k with Match
- PTO
- Opportunities for professional growth and continuous learning
Service Manager Requirements and Responsibilities
- Must be flexible with schedule (Available Friday, Saturday and Sunday)
- Minimum of one year as a Lead Technician or Service Manager within a bike store is a plus!
- Oversee service workflow, ensuring timely repairs and quality control
- Act as the primary service advisor, guiding customers and recommending solutions
- Train and mentor service staff to enhance performance and technical skills
- Manage service department financials, including budgeting and revenue goals
Join a company dedicated to continuous improvement and customer satisfaction. Apply today!
At Goodwin Recruiting, we are committed to our core values and providing world class customer service. We are committed to helping our clients navigate and comply with the complex and ever-changing labor laws as well as help ensure that in every hiring decision, internally and with our client partners, that all viable candidates are considered, and the most qualified candidate is offered the role. We evaluate the knowledge, skills, and abilities that meet the requirements of the position and aim to open doors and change lives. We value all people, understanding that uniqueness and diversity foster a stronger team that is innovative and brings varying perspectives to the table. We put our money where our mouth is and are proud of our efforts to identify a broad slate of candidates, with many hiring success stories to share.
JOB ID: 159780
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Michael Forgione