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Hotel General Manager
Lead With Purpose. Operate With Pride. Deliver Exceptional Hospitality.
We’re seeking a dynamic, experienced Hotel General Manager to lead operations, inspire a high-performing team, and drive guest satisfaction at one of our premier properties in Southfield, MI. If you're passionate about hospitality, relentless in achieving results, and ready to take full ownership of a hotel’s performance—this is your moment.
We believe great leadership drives great guest experiences. If you're ready to roll up your sleeves and run your property like you own it, let's talk.
💡 What You’ll Do:
- Own the financial performance of the property—including revenue management, forecasting, payroll, purchasing, and profit goals
- Lead, coach, and support a team across all departments (Front Desk, Housekeeping, Maintenance, F&B, Sales)
- Oversee recruitment, training, and development of all staff—building a culture rooted in service and accountability
- Ensure operational excellence in all areas: guest satisfaction, cleanliness, safety, brand compliance, and team performance
- Hold regular department meetings and champion open communication across all teams
- Proactively monitor local market trends and competitor strategies to stay ahead
- Address guest feedback swiftly, always turning challenges into five-star experiences
- Partner with corporate and franchise teams to ensure all standards, reporting, and compliance requirements are met
🏆 What You Bring:
- Proven experience in hotel leadership (minimum 3–5 years in a GM or senior operations role)
- Strong financial acumen with a track record of meeting or exceeding revenue and profit targets
- Experience managing large teams (10–250 employees) across multiple departments
- Deep understanding of hospitality brand standards, customer service excellence, and safety protocols
- A people-first leadership style that empowers others and builds lasting team culture
- Hands-on, solutions-oriented approach with a passion for guest satisfaction
🎁 Perks & Benefits:
- Competitive Salary: $120-130K
- Health, Dental, and Vision Insurance
- 401(k) with company support
- Paid Time Off
- Employee Discounts
Ready to elevate your career and lead a standout hotel? Apply today!
At Goodwin Recruiting, we are committed to our core values and providing world class customer service. We are committed to helping our clients navigate and comply with the complex and ever-changing labor laws as well as help ensure that in every hiring decision, internally and with our client partners, that all viable candidates are considered, and the most qualified candidate is offered the role. We evaluate the knowledge, skills, and abilities that meet the requirements of the position and aim to open doors and change lives. We value all people, understanding that uniqueness and diversity foster a stronger team that is innovative and brings varying perspectives to the table. We put our money where our mouth is and are proud of our efforts to identify a broad slate of candidates, with many hiring success stories to share.
JOB ID: 159653
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Michael Steffke