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The Salesforce Administrator will assist with the ongoing maintenance, support, and configuration of Salesforce. MUST HAVE EXPERIENCE WITHIN THE STAFFING / RECRUITING INDUSTRY. Please do not apply if you do not have experience working for a recruiting firm.- your application will not be considered. Must have completed their Salesforce Admin 1 certification.
The individual in this role will work to improve Salesforce configuration, processes, and automations.
Major Responsibilities and Essential Duties:
- Complete daily helpdesk tickets to support our team of 300+ End Users nationwide.
- Perform administration and support of the Salesforce platform by setting up new users, assigning permissions, and creating or updating fields, page layouts, and flows.
- Coordinate with leadership team to establish new flows and automations as needed.
- Create and update documentation for existing and new processes.
- Identify new ways to improve systems by coordinating with Recruiting Partners to better understand their use of the tool.
- Assist in cleaning up duplicate data, unused fields, reports, and dashboards.
- Support implementation of newly purchased apps and products within the Salesforce ecosystem.
- Develop and create customized reports and dashboards.
- Interface with Recruiting Partners and the Leadership team in supporting their daily functions within Salesforce and other platforms as applicable.
Requirements:
- Recruiting industry experience
- 2+ years hands-on Salesforce administration
- Commitment to problem-solving, continuous improvement, curiosity, and personal development
- Ability and desire to work in a fast-paced, collaborative, and team-based support environment and manage priorities judiciously
- Creative and analytical thinker with strong problem-solving skills
- Salesforce Administration Certification
- Experience with data entry and data loading
- Experience with Office Products and Office Administration
At Goodwin Recruiting, we are committed to our core values and providing world class customer service. We are committed to helping our clients navigate and comply with the complex and ever-changing labor laws as well as help ensure that in every hiring decision, internally and with our client partners, that all viable candidates are considered, and the most qualified candidate is offered the role. We evaluate the knowledge, skills, and abilities that meet the requirements of the position and aim to open doors and change lives. We value all people, understanding that uniqueness and diversity foster a stronger team that is innovative and brings varying perspectives to the table. We put our money where our mouth is and are proud of our efforts to identify a broad slate of candidates, with many hiring success stories to share.
JOB ID: 159313
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Tony Trombetta