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We're seeking an experienced Managing Director to oversee all aspects of a luxury hospitality property in Westchester County, NY, featuring boutique accommodations, upscale dining, and private events. This is a hands-on executive leadership role for a hospitality professional who excels at managing multiple operations, developing strong leadership teams, driving financial performance, and delivering exceptional guest experiences across an entire property.
Benefits & Compensation
- $160,000–$180,000 base salary
- Housing assistance for relocating candidates
- Health, dental, and vision insurance
- Paid Time Off
- 401(k)
- Opportunities for career advancement
- Dining discounts
- Commuter benefits
Managing Director Responsibilities
- Oversee daily operations across lodging, restaurants, private events, and property management, ensuring exceptional hospitality standards.
- Lead, mentor, and develop department heads and management teams while fostering a positive, accountable workplace culture.
- Manage multimillion-dollar operating budgets, P&L performance, labor costs, and overall profitability.
- Develop revenue strategies to optimize occupancy, room rates, dining revenue, and event performance.
- Maintain exceptional guest satisfaction, oversee VIP experiences, and resolve complex guest concerns.
- Collaborate with culinary, service, lodging, and events leadership to ensure seamless communication and operational execution.
- Oversee property maintenance, capital improvements, vendor relationships, and operational efficiencies.
- Establish and enforce operational procedures, service standards, and performance benchmarks.
- Ensure compliance with health, safety, labor, and regulatory requirements.
- Drive strategic initiatives that support long-term growth, operational excellence, and the property's overall success.
Managing Director Qualifications
- Minimum 3 years of senior leadership experience as a General Manager, Managing Director, or Director overseeing full-service hotel and restaurant operations.
- Proven ability to lead high-caliber service in luxury or upscale hospitality environments.
- Experience overseeing multiple hospitality concepts, including lodging, restaurants, and private events.
- Strong financial acumen, including P&L management, budgeting, revenue optimization, and cost controls.
- Demonstrated success leading, coaching, and developing high-performing management teams.
- Strong strategic planning, organizational, communication, and problem-solving skills.
- Ability to balance executive-level oversight with hands-on operational leadership.
- Experience managing property maintenance, vendor relationships, and capital improvement projects.
- Proficiency with hospitality technology, including POS, reservation, inventory management, and event management systems.
- Comprehensive knowledge of hospitality service standards and health, safety, and regulatory requirements.
- Ability to remain composed under pressure, anticipate operational needs, and resolve challenges proactively.
- Ability to work flexible hours, including evenings, weekends, and holidays.
JOB ID: 183563
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Brian Crowe