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Imagine living and working in one of Colorado's most beautiful mountain destinations while helping create unforgettable guest experiences at an intimate boutique lodge. We are seeking a friendly, proactive, and hands-on Assistant Manager who takes pride in the details and enjoys making a difference every day. This opportunity combines personalized hospitality, front desk operations, property upkeep, and close collaboration with the General Manager. If you are resourceful, dependable, and passionate about hospitality and the mountain lifestyle, this position offers a rewarding combination of responsibility, independence, and exceptional benefits.
Assistant Manager – Boutique Lodge – Benefits & Compensation
- Competitive Base Salary: $60,000-$65,000 annually, subject to final approval and qualifications.
- Discretionary Bonus: Opportunity for an additional annual bonus based on company discretion and seasonal performance.
- Comprehensive Health Coverage: 100% employer-paid employee-only medical, dental, and vision premiums, with substantial contributions toward eligible dependent coverage.
- Retirement Benefits: 401(k) with employer matching contributions up to 6%, plus the possibility of an additional discretionary employer contribution.
- Complimentary On-Site Housing: Provided accommodation with utilities included, along with covered underground parking.
- Additional Benefits: Paid vacation, employer-paid life/AD&D insurance, and a ski pass.
Assistant Manager – Boutique Lodge – Responsibilities
- Exceptional Guest Service: Deliver welcoming, personalized hospitality and respond promptly to guest requests and concerns.
- Front Desk Operations: Answer calls and emails, manage reservations, and accurately collect and record guest deposits and payments.
- Daily Property Support: Work closely with the General Manager to maintain smooth operations and assist housekeeping whenever needed.
- Property Inspections & Maintenance: Conduct daily building inspections, identify potential issues, and complete light maintenance and minor repairs.
- Seasonal Property Upkeep: Clear snow and ice, maintain walkways and common areas, manage trash and recycling, and assist with pool-cover procedures.
- Operational Coordination: Schedule and track contractors, monitor supplies, support marketing activities, and fulfill scheduled overnight on-call responsibilities.
Assistant Manager – Boutique Lodge – Requirements
- Hospitality Experience: Two years of experience in a hotel, lodge, or resort environment, preferably in a boutique or independent property.
- Guest Service Excellence: Outstanding communication skills, a positive attitude, and a genuine passion for delivering memorable guest experiences.
- Hands-On Work Ethic: Willingness to assist with housekeeping, snow removal, light maintenance, and other operational responsibilities as needed.
- Initiative & Problem-Solving: Ability to work independently, recognize potential problems, prioritize responsibilities, and take appropriate action.
- Professionalism & Teamwork: Dependable, organized, discreet, and comfortable working closely with a small team. A hospitality-related degree is preferred but not required.
- On-Site Living & Scheduling: Willingness to reside on property and work nights, weekends, holidays, and scheduled overnight on-call shifts. Successful completion of required pre-employment screening is necessary.
If you enjoy creating exceptional guest experiences, taking pride in your work, and contributing to a close-knit hospitality team in a beautiful mountain setting, we encourage you to apply.
JOB ID: 183528
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Marcia Recks