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Imagine leading an intimate luxury boutique lodge in one of Colorado's most beautiful mountain destinations, where personalized hospitality, operational independence, and exceptional guest experiences define success. We are seeking an experienced, hands-on General Manager who leads by example, takes pride in every detail, and treats the property as if it were their own. If you are a proactive hospitality professional who thrives in an independent environment and enjoys the mountain lifestyle, this opportunity offers an exceptional combination of responsibility, autonomy, and benefits.
General Manager – Boutique Lodge – Benefits & Compensation:
- Competitive Base Salary: $75,000-$80,000 annually, with flexibility based on experience and qualifications.
- Discretionary Bonus: Historical annual bonuses of approximately 10%–25% of base salary, depending on seasonal performance.
- Comprehensive Health Benefits: 100% employer-paid employee-only medical, dental, and vision coverage, effective on your first day, with employer contributions toward dependent coverage.
- Generous Retirement Benefits: 401(k) with employer matching up to 6%, plus a potential additional 4% discretionary employer contribution.
- Complimentary On-Site Housing: Private one-bedroom apartment with utilities and internet/cable included, plus paid parking and a ski-pass-related benefit.
- Additional Perks: Paid vacation, employer-paid basic life insurance, company laptop, cell phone allowance, tuition reimbursement opportunities, and relocation assistance considered on a case-by-case basis.
General Manager – Boutique Lodge – Responsibilities:
- Property Leadership: Oversee all daily operations of an intimate luxury boutique lodge, maintaining exceptional standards of service, cleanliness, safety, and property presentation.
- Exceptional Guest Experiences: Deliver personalized, memorable hospitality, anticipate guest needs, and resolve concerns with creativity, professionalism, and genuine care.
- Team Development: Lead, coach, schedule, and support a small, experienced team, including an Assistant Manager and housekeeping staff, while fostering accountability and a positive workplace culture.
- Revenue Optimization: Manage room pricing, occupancy strategies, competitor analysis, and revenue opportunities using dynamic-pricing tools and market insights.
- Property Maintenance & Operations: Coordinate preventive maintenance, inspections, vendor relationships, and property upkeep while responding effectively to unexpected operational challenges.
- Marketing & Business Growth: Support website updates, digital marketing initiatives, online booking channels, and creative promotions while collaborating with ownership on business performance.
General Manager – Boutique Lodge – Requirements:
- Hospitality Management Experience: Minimum five years of hotel, lodge, or resort management experience, preferably within a boutique, independent, or luxury hospitality environment.
- Hands-On Leadership: Proven ability to lead a small team, manage daily lodging operations independently, and maintain exceptional guest-service standards.
- Revenue Management & Technology: Experience with room pricing, occupancy optimization, and hotel reservation systems; familiarity with SiteMinder, RDP, or similar platforms preferred.
- Operational Excellence: Strong organizational, communication, conflict-resolution, and problem-solving skills, with the initiative to manage property needs and make sound decisions independently.
- Hospitality Mindset: A positive, service-oriented personality, genuine passion for creating memorable guest experiences, and comfort working in a pet-friendly mountain resort environment. A hospitality-related degree is preferred but not required.
- Position & Lifestyle Alignment: Willingness to reside on property, work nights, weekends, holidays, and occasional after-hours emergencies; valid driver's license, eligibility for company vehicle insurance, and successful completion of required pre-employment background and drug screening.
If you are a passionate hospitality leader who enjoys creating unforgettable guest experiences, leading a close-knit team, and taking true ownership of a property, we encourage you to apply.
JOB ID: 183517
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Brian Menzie