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We are seeking a hands-on Hotel Front Office Manager to lead the front desk team and create a welcoming, consistent guest experience. This is a great opportunity for a hospitality leader who enjoys coaching people, resolving guest concerns, and partnering with hotel leadership to improve service and drive revenue.
Hotel Front Office Manager Requirements
- Hotel front desk leadership experience
- Strong guest relations and service recovery skills
- Experience hiring, training, and coaching staff
- Familiarity with hotel property management systems
- Knowledge of cash controls and front desk reporting
Hotel Front Office Manager Responsibilities
- Lead daily front desk operations and serve as manager on duty.
- Recruit, train, and develop the front desk team.
- Resolve guest concerns and uphold brand service standards.
- Oversee cash controls, financial reporting, and key security.
- Partner with the General Manager and Sales on rates, rooming lists, and revenue initiatives.
Hotel Front Office Manager Benefits
- Health/Dental/Vision
- 401k
- Bonus Potential
- Paid Time Off
JOB ID: 183502
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Tiffany Noyes