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Company with incredible growth is looking for a new Director of Operations for their barista locations in Manhattan!
Integrity, genuine hospitality and passion for caring about the team are essential in this role!
Director of Operations Benefits
- Salary of $150-200K DOE
- Bonus and equity
- Health, dental and vision
- 401K with company match
- Ample vacation / PTO
- Technology and travel packages
Director of Operations Requirements
- 8+ years of multi-unit, titled leadership in high-volume F&B operations
- Preference for current or past coffee experience, but not required
- Current or very recent leadership responsibility over 100+ locations
- Experience with new location openings
- Technology savvy and experience with launching new software and programs
- Preference for bi-lingual with Mandarin, but not required
- Significant experience with food safety, quality, service standards, inventory, and operational performance
- Proven success leading leaders and large, diverse teams
- Strong record of building trust, developing talent, creating and maintaining engagement
- Experience building a strong leadership bench and creating opportunities for growth, mobility, and succession
- Demonstrated P&L ownership and financial acumen, including budgeting, forecasting, labor planning, margin management, and performance analysis
- Ability to regularly work, touch and taste food products in an environment where food allergens may be present
Director of Operations Soft Skills Requirements
- Integrity, positive mental attitude and moral compass
- Genuine hospitality demeanor
- Excellent communication, collaboration, judgment, and problem-solving skills
- Highly visible, hands-on leader who spends time on the floor and will jump in when needed
- Builds trust through active listening, curiosity, humility, and follow-through
- Makes employees feel valued, heard, and connected to the business
- Creates the clarity, support, coaching, and accountability people need to grow, perform at their best, and deliver results
- Balances genuine care for people with high expectations for business performance
JOB ID: 182961
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Miko Lukas