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Customer Transition Project Manager
This is an exciting opportunity to lead a critical customer transition project within a large, stable international organization. You will play a key role in managing the shift from an internationally billed export model to a fully US-based subsidiary billing structure, working closely with diverse teams to ensure seamless execution and service continuity.
Customer Transition Project Manager Benefits & Compensation
- Competitive hourly rate of $65 to $75 per hour, 40 hours per week for a 6–9 month contract
- Potential to transition into a permanent role
- Flexible hybrid schedule with 3–4 days remote per week and some travel—expenses covered
- Opportunity to work within a supportive and experienced leadership environment
Customer Transition Project Manager Requirements & Qualifications
- 5–10 years of experience in project management, supply chain, or operations roles, preferably including inventory management or customer-facing operations
- Working knowledge of inventory management and warehouse management systems (WMS)
- Familiarity with EDI, purchase order management, and order-to-cash processes
- Exposure to ERP systems, with SAP experience preferred
- Strong Excel skills for tracking, reporting, and data accuracy
- Excellent communication skills and stakeholder management, comfortable working with customers and warehouse teams
- Bachelor’s degree in supply chain management, operations, business, or related field
Customer Transition Project Manager Preferred Background & Skills
- Prior experience supporting ERP/WMS transitions, entity transitions, or M&A integration operational work
- Experience in automotive, industrial, or distribution and warehouse environments
Customer Transition Project Manager Day-to-Day Responsibilities
- Own the execution of customer-by-customer transition plans from international billing to US subsidiary billing
- Coordinate with customer account teams to manage account-specific changes such as new supplier/vendor codes, updated PO structures, and EDI reconfiguration
- Manage cutover timing to avoid disruption in order fulfillment and lead trial runs to validate workflows before go-live
- Serve as the primary on-ground contact for customer queries and warehouse teams, supporting inventory segregation, WMS setup, and process changes
- Collaborate with Technology and Finance teams to ensure accurate mapping and testing of PO code and EDI updates
- Track inventory obsolescence risks and support reconciliation between WMS and SAP systems
- Provide regular status updates to senior leadership and coordinate across functional workstreams
This role is ideal for someone detail-oriented with strong cross-functional skills who thrives in dynamic, evolving environments and wants to drive impactful change in a key operational transition.
JOB ID: 182483
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Eric Esterline