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Area Manager – New York City
Join a growing hospitality organization dedicated to delivering exceptional guest experiences through premium café concepts across New York City. This leadership role offers an exciting opportunity to develop high-performing teams, drive operational excellence, and cultivate a people-first culture within a dynamic and expanding company.
Area Manager Benefits & Compensation
- Competitive salary with performance-based bonus potential
- Comprehensive healthcare coverage
- 401(k) plan with company match
- Paid vacation, holidays, and parental leave
- Weekly cell phone stipend and food and beverage credit
- Employee Assistance Program, commuter benefits, and Employee Resource Groups
Area Manager Requirements & Qualifications
- Minimum 3–5 years of multi-unit restaurant or hospitality leadership experience, ideally overseeing 4–7+ locations
- Experience in both full-service and fast-casual environments preferred
- Proven ability to manage P&L, labor costs, and operational KPIs to drive sales growth and profitability
- Demonstrated success coaching, mentoring, and developing General Managers and leadership teams
- Strong financial acumen, organization, communication, and problem-solving skills
- Passion for hospitality, guest engagement, and creating memorable experiences
- Ability to travel regularly between locations throughout the New York City market
Area Manager Day-to-Day Responsibilities
- Oversee daily operations across multiple café locations, ensuring consistent service, quality, and brand standards
- Partner with General Managers to monitor financial performance, labor management, and operational KPIs
- Develop and implement strategies to increase revenue, improve margins, and maximize efficiency
- Coach and mentor leadership teams to build a strong talent pipeline and support internal career growth
- Foster an inclusive, positive workplace culture that promotes employee engagement and retention
- Champion exceptional hospitality and lead initiatives to enhance guest satisfaction and loyalty
- Maintain operational standards for cleanliness, presentation, food quality, and overall guest experience
- Ensure compliance with food safety, sanitation, workplace safety, and accessibility regulations
This is a meaningful opportunity for a collaborative, hands-on multi-unit leader who values genuine human connection and is eager to influence the culture, performance, and growth of multiple locations within a respected New York City hospitality group.
JOB ID: 182290
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Emily Lauro